Back

BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

Sort by
October 03, 2020

Very helpful. Thank you for the help. I'm glad I came in and have you guys look at it. Was nice and clean areas. More

by asis2469
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 01, 2020

First time there and it was a pleasant experience all around! Kyle was polite and helpful! No pressure just stating facts and very friendly to work with! More

by RKMOATS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 01, 2020

Because I took my car in on a recall and your service person wrote my car up for things that I didn’t need nor did I ask for. He told me I needed a new oil pan oil gasket replacement all my fluid changed More

by lil_nieci
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. There was oil present on both the upper and lower portions of the engine. Unfortunately, if the leaks were fixed and no one cleaned the oil from the engine, we would have no way of knowing this and based our recommendation on the presence of oil. The driveline fluids we recommended during the free inspection were suggested due to your vehicle being 12 years old and having 120,000 miles. We would have no way of knowing what fluids were changed since your vehicle was serviced elsewhere. The fluids were only recommended as a courtesy. Disregard these recommendations if they have already been changed.

October 01, 2020

They always work with the customer and put their interests first. I never have anything bad to say. Great people to work with. Thank you. More

by Benmcneil9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 01, 2020

I received excellent service at BMW Toledo. Though they couldn't duplicate the problems I was experiencing I'm convinced they were thorough and did all they could to satisfy me. More

by Rich D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 30, 2020

Brought my z4 in for some animal damage and routine maintenence and it was ready (and washed) way faster than I thought. This is the only place I'll take my bimmer from now one. More

by RHARGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 30, 2020

I appreciate the willingness to order the repair parts and install when they came in the next day. This accommodated my schedule as I live out of town More

by madavis19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

September 29, 2020

Best BMW dealer In NW Ohio. 5 stars. The best BMW dealer To take your BMW to, if you have a BMW that needs service. More

by BWB.KING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

BMW of Toledo responded

Thank you so much for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 28, 2020

I wish we lived closer to use dealership for regular needs, and future dealings. We are very pleased with Scott and Donavan for "jumping" in and solving or issues after first visit. More

by RBSHOULT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Moewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donavan Peirce [spelling may be wrong]
Sep 28, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 28, 2020

This is my second CPO purchase from the great team at BMW Toledo. Honest and a pleasure to work with. Thanks Keith W and Chris M More

by cgs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

...
21
...