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BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

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October 19, 2020

It is always a pleasure to deal with John and York BMW in Toledo Ohio. When the opportunity arises I will certainly be using Yark BMW More

by Perry7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 16, 2020

Great service from a high quality dealership. Genuine BMW replacement products and reasonable prices. They’re not cheap but they are competitive. Service people are very helpful. More

by DALTOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 15, 2020

Professional and friendly service. That is all I have to say. Everything and everyone was great. Trying to fill my twenty five word minimum. Thank you!! More

by KSOSBURN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 15, 2020

I had a beautiful Experience with the salesperson and Financial department. I would buy from them again and send people to you. Love my BMW More

by WISDOMRG23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schoen
Oct 19, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 14, 2020

Great experience with routine maintenance on my BMW last week, both with the service as well as feeling safe with Covid precautions that they're taking. More

by JEN
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 14, 2020

These guys do a real job.Service quality is good and Service Advisor John Iseler is always helpful, professional and friendly. Nice that my car was washed too. Thank you More

by noel_722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 13, 2020

Generally a positive experience. However, I had a low tire pressure alert on my car and they did not check tires nor reset it. It’s approximately 45 minutes from my house so I will have to deal with it More

by Greta Matthews
Recommend Dealer
Yes
Employees Worked With
Paul Lunde
Oct 14, 2020 -

BMW of Toledo responded

Thank you for your review and bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have shared your concerns with the appropriate department, team members and management to ensure this does not happen again. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

October 13, 2020

They are professional and consistent in their service and attention. Staff is great and they take great care of me and my vehicle. I recommend them highly! More

by ahpdvm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 12, 2020

John with the service staff is very attentive and went out of his way to assure complete customer satisfaction .I have no reservations recommending this service department More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 12, 2020

Kyle and BMW Toledo provided excellent service for my car. They were friendly, fast with service, and the car was clean when it was returned. More

by dgmccullough52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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