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BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

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November 18, 2020

It is always a pleasure to do business with Yark BMW. Everyone is friendly and helpful, not pushy or disinterested. We’ll be back for our next Bmers as well as the last several! More

by mkaericher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 18, 2020

People here are friendly. The service prices are high. (base cost is $141/hr.) The parts prices are high. My I3 needed a 12v battery ($205), it took a week before they could look at it because there is o More

by troyrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Trombley
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have shared your feedback with the appropriate department, team members and proper management. We value you as our customer and hope that you will allow us another opportunity to serve you again in the future.

November 16, 2020

It was great xxx. Ccc. Cccc bbb mmmmmm bbbb xxxxxxx ccccc cccc c ff f f f g g g u unhbhbh jbjbj ick k More

by ceberly0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 11, 2020

John was very friendly, Great customer service, and the atmosphere was very clean. They did a great job on my vehicle. I was happy with the outcome. More

by mshoneyybee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 11, 2020

Kyle in service is very professional and he always handles my husband’s and I needs at all times. We greatly appreciate Kyle and his excellent customer service. More

by 120CHARRIS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 11, 2020

Great dog ghh gah gah gah fog gh he dfgh gag dfg hjjj huff hhgh high hhgg jjjj giggle he jj KK he jj he gg More

by sambolotin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

BMW of Toledo responded

Thank you for your review!

November 10, 2020

Jim did a great job. Informed me of everything that would be done. The car was clean when I received it back and it was completed in less time then quoted. More

by ASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 10, 2020

Always get straight talk from John Eisler. Sometimes it’s tough, given the car is a 2007, 145k. But he lets me know the options, and that is why I come back for service. More

by KANEBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your service experience with us! We appreciate your continued business and look forward to serving you again in the future!

November 09, 2020

They have always worked with me in getting any repair related issues taken care of. The courtesy of keeping me updated while my car is in service is appreciated. Also, having courtesy cars is extremely More

by TJNICHOLSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kizewic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Roob
Nov 10, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 08, 2020

Battery life/replacement should be part of routine maintenance check and recommendations . Especially when reaching the 4-5 year old mark. Although that is the at the time it should be replaced, it w More

by Cin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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