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BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

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November 24, 2020

Jim mc cauley in service was greatHe got me in and out Jim mc cauley in service was great He got me in and out and work was done correctly the first time and the person who does the technology training wa More

by robbwbrown
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 24, 2020

Service has been excellent. Service advisor (John) is very attentive to my concerns. Scheduling the service was prompt and courtesy vehicle offered (though I declined). More

by JLTOBIN3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

November 23, 2020

Very very pleased with my experience! Sammy was very helpful and kind! He ultimately helped me get my dream car! So thankful for him helping us!! More

by KAYCELAWYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Wahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 21, 2020

BMW of Toledo Service Department provides an outstanding customer experience. Their attention to detail, and determination to give their customer total satisfaction, is achieved at every step of the way. Ke More

by MBCA Pres
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 20, 2020

Kyle is wonderful and is an asset to Yark. Also, Willie came and got the car. His personality was so positive. He, too, is definitely an asset to Yark. More

by cmcartwright1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 20, 2020

John and Kyle in service are awesome and always so helpful! I am thankful for them making my visits super easy as well as stress free. More

by randilholley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 20, 2020

Great service, great offering of a free courtesy vehicle, quality clean work done, I would definitely suggest, the price is just very high but you get what you pay for. More

by markl.97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 19, 2020

I took my car in for standard service. It was done timely and professionally. I waited for my car and they worked to make sure my wait wasn’t too long. More

by LEGALL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 18, 2020

Great place to get your car serviced. Helpful staff and excellent quality. Very fast and efficient. I have no idea how this review has a 25 word minimum. More

by LUCAS.SAMPLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Moewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Rector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Donley
Nov 19, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 18, 2020

Tremendous service Department! Customer centric, excellent work and making the customer happy is always their goal. It starts with Keith Wallace (a consummate pro) and extends to everyone in the dep More

by WGIACCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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