BMW of Toledo - Service Center

Service Department was great. Kyle was a pleasure to work with and made our appointment very easy. Got me in a timely manner and kept me updated as my car was being worked on. with and made our appointment very easy. Got me in a timely manner and kept me updated as my car was being worked on. More

Great service. Had an issue John called let us know what was going on. Appreciated that. Also was offered to take loaner car home so we didn’t have to wait any longer was going on. Appreciated that. Also was offered to take loaner car home so we didn’t have to wait any longer More

Steve was a great help while finding the right car. The offer on my used car was very good, and I was able to walk away with the best car I've ever owned. offer on my used car was very good, and I was able to walk away with the best car I've ever owned. More

The Best experience... thanks 👍 had me in and out in less then an hour&1/2 well mannered and made me feel good about the quality of service less then an hour&1/2 well mannered and made me feel good about the quality of service More

Jim did an excellent job and addressing any questions I had. The drop off and pick up process was also very efficient while maintaining all the CDC COVID 19 safety guidelines. had. The drop off and pick up process was also very efficient while maintaining all the CDC COVID 19 safety guidelines. More

Kyle is the best of the best. He provides me with amazing service every time I come into the dealership. Thank for everything Kyle, I appreciate it!! service every time I come into the dealership. Thank for everything Kyle, I appreciate it!! More

John went above and beyond as always took very good care of me he’s as good as they get! Extremely knowledgeable and friendly, service dept. is in great hands with John! of me he’s as good as they get! Extremely knowledgeable and friendly, service dept. is in great hands with John! More

I had my 2 series in for a recall and service on Thursday and it took longer than expected but John was always in communication with me and was very kind! and it took longer than expected but John was always in communication with me and was very kind! More

Kyle was honest and helpful. Always good to see him there. Took a walk through the showroom and surrounding lot. Everything looked well kept. Some nice stock too. there. Took a walk through the showroom and surrounding lot. Everything looked well kept. Some nice stock too. More

Jim in service did an excellent job reviewing the work required and then explaining what was done. I was happy with the work done by the service department. required and then explaining what was done. I was happy with the work done by the service department. More