BMW of Toledo - Service Center

Took my BMW in for service. Every time I have used service my vehicle has been completed & on time & done correct . I would recommend BMW Toledo service my vehicle has been completed & on time & done correct . I would recommend BMW Toledo More

I had a minor repair that required in some parts. The service center at BMW Toledo was able to get me in quickly as a walk-in, take care of the matter and give me back on the road. The people that work t service center at BMW Toledo was able to get me in quickly as a walk-in, take care of the matter and give me back on the road. The people that work there were very friendly. More

Great loaner at no charge and friendly staff. Easy to work with. Enjoyed the x3m. Has been a great experience every time I take my vehicles in work with. Enjoyed the x3m. Has been a great experience every time I take my vehicles in More

Attentive. I was very impressed with service here. After needing to bring vehicle back when part came in, John fit me into the schedule quickly. needing to bring vehicle back when part came in, John fit me into the schedule quickly. More

Chris in the sales dept has always made himself available and answered all my questions completely and professionally. The few times I’ve required service, everyone in that department has been courteous a and answered all my questions completely and professionally. The few times I’ve required service, everyone in that department has been courteous and addressed my issues completely. I would recommend this dealership to anyone. More

Several mistakes, 1st oil change and snow wheels purchase. Oil change well done, great customer service. New purchase & labor was not BMW quality. Experiences starting from the automated notificatio purchase. Oil change well done, great customer service. New purchase & labor was not BMW quality. Experiences starting from the automated notification confirmation of $2k tires & wheels not actually arriving. Was told not to listen to the automated messages, to get a human. Complications locating purchase, our car sat passed over the weekend. At the end they also lost our tires and wheels when putting on the new. No receipt or contract in regards to there resolution of our lost tires. More

The service provided was above and beyond my expectations. Kyle was very informative and well versed. I will be returning for future services needed and maybe to buy a new vehicle. expectations. Kyle was very informative and well versed. I will be returning for future services needed and maybe to buy a new vehicle. More

I needed a service checkup at 41,000 miles. Every thing was checked out, hopefully. I also purchased four new tires. I had a courtesy vehicle overnight. All was uneventful. was checked out, hopefully. I also purchased four new tires. I had a courtesy vehicle overnight. All was uneventful. More

Kyle was very helpful .I wanted to delay the regular servicing for 2 months since closer to mileage time, he agreed and not pushed me servicing for 2 months since closer to mileage time, he agreed and not pushed me More

This dealership has great customer service! The service area and customer waiting areas are spotless. Work is completed on- time with no surprises. A loaner car is always offered with is extremely helpful area and customer waiting areas are spotless. Work is completed on- time with no surprises. A loaner car is always offered with is extremely helpful! I would definitely recommend this dealership. More