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BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

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December 16, 2020

As always the service was terrific. With the current pandemic scare, I was able to wait at home and have my car delivered to my garage! More

by pgrozanski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Dec 18, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 16, 2020

Jon Iseler and Teresa (Parts Department) were helpful in addressing parts issue at the time of installation of the M Performance exhaust including a warranty repair to interior lighting. More

by Michael Steeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 16, 2020

Prompt, polite and professional. The service staff goes out of their way to serve customers and the lounge area is clean, refreshments are available and the seating is comfortable. More

by Mnixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kizewic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 16, 2020

It’s always a pleasure dealing with the BMW staff, John did a great job. Very professional and it was a pleasure dealing with him. Great job merry Christmas to all of you More

by mrgazaui
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 15, 2020

Service department is very knowledgeable and able to handle any problem without fanfare. They make you feel relaxed and confident that your car will be handled with care. The staff are very courteous an More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 15, 2020

Dan was very responsive and easy to get a hold of for questions. In person he was courteous and came in on his day off to accommodate my schedule. More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Schoen
Dec 16, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 15, 2020

Sent car in for routine service. Getting it scheduled was super easy. Car was picked up at home, great loaner car was left in place for my use. Service was done that same day. Efficient, friendly ser More

by cma369md
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke, picked up and dropped off the car. Very friendly and careful with masking and social distancing . Much appreciated .
Dec 16, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 14, 2020

BMW of Toledo always goes above and beyond. They were able to figure out the issue with my car and everything is great! So easy to work with everyone in the service department! More

by SARABETH79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

December 13, 2020

The service department at Yark BMW is always a pleasure to work with. I feel confident that my X3 is in good hands at Yark More

by csfcpcollector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

December 12, 2020

Great work! I really appreciated the communication throughout the time you were working on my M2. Car was returned clean and the work was to notch. More

by AndrewCSpahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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