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BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

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October 19, 2024

We are from South Carolina and our run flat rear tire failed on the Ohio Turnpike. We were in a panic as we were heading to our Grandson’s college football game on Saturday in East Lansing Michigan. We c More

by Kevin Woody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

BMW of Toledo responded

Kevin, we're so glad our team at BMW of Toledo could assist you during your trip and get you back on the road quickly! Thank you for sharing your experience with us. Safe travels to East Lansing, and we hope you enjoyed the game!

October 19, 2024

Tyrone was my service technician and he did a wonderful job helping me get my car fixed and back on the road More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone McCluney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

BMW of Toledo responded

Rick, we're delighted to hear that Tyrone provided excellent service at BMW of Toledo and got you back on the road smoothly. Thanks for sharing your experience!

August 28, 2024

Efficient honest professional Would liked to have had the convertible lift mechanism repaired Just not for $6000.00 More

by Billweber15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone McCluney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

BMW of Toledo responded

Thank you for your feedback! We're glad to hear that our team at BMW of Toledo provided efficient and professional service. We understand the concern about repair costs and appreciate your understanding.

August 23, 2024

The service is always excellent. Jim handles my sevice needs with the utmost professionalism. Love this dealership More

by Beemer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

BMW of Toledo responded

Thank you for the kind words! We're delighted to hear that Jim and our team at BMW of Toledo continue to provide excellent service. We appreciate your loyalty and look forward to serving you again!

July 25, 2024

Excellent and timely service. Every thing was explained so I could understand and he did was cost effective. More

by Casnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

BMW of Toledo responded

We're delighted to hear you had a great experience with our team at BMW of Toledo. Thanks for the positive feedback!

July 02, 2024

Yark BMW service is great! I took my car in at 4pm because I had a flat tire. They had a new tire installed in no time. I am grateful for them helping me with an unplanned s More

by Karen A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

BMW of Toledo responded

Karen, we're glad to hear our team at BMW of Toledo could assist you quickly with your flat tire. Thanks for sharing your experience!

June 28, 2024

Very clean place inside and out. Loved the video showing what was being repaired. Knowledgeable people. More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

BMW of Toledo responded

Reggie, we're glad to hear you appreciated the cleanliness and informative video at BMW of Toledo. Thanks for highlighting our knowledgeable team!

January 23, 2024

Excellent service, I received a video of what was done to my SUV, with a real good explanation, it was received and delivery on time. Jonh did an amazing jiob, and when I pick up my SUV he asked if I had a More

by Liz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

BMW of Toledo responded

Liz, we're glad to know you had an excellent service experience at BMW of Toledo and that John was able to assist you effectively. We appreciate your feedback!

November 29, 2023

Repair was done in a timely and professional manner. I was satisfied leaving the building . More

by wheath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

BMW of Toledo responded

Thanks for choosing BMW of Toledo for your service needs! We are happy to see your five stars on our page.

November 13, 2023

Always friendly & helpful! Always get me in quickly, and are very informative about the services performed. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

BMW of Toledo responded

Kimberly, we're delighted to know that our team at BMW of Toledo has been able to provide you with quick and informative service. Thank you for your kind words!

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