BMW of Toledo

The Service Engine Soon light came on in my BMW X5 3.0 SUV. I called YARK BMW and scheduled an appointment to determine what problems might exist. Upon arriving for my appointment I was greeted by Keith SUV. I called YARK BMW and scheduled an appointment to determine what problems might exist. Upon arriving for my appointment I was greeted by Keith Wallace who asked me if he could do a quick check on my vehicle before before running a full diagnostic scan that costs around $130. I said sure, and his quick scan deternimed that my problem was caused by a loose gas cap. He tightened the cap, reset the warning light and I was good to go. The best part of the whole experience was that it cost me $0 (free)! I have found the sales and service team at YARK BMW to be efficient, helpful and honest; and for those reasons I would definately recommend YARK BMW as a source to buy and service BMW vehicles. More

I went to Yark BMW. to look at 328i every thing was real good people were friendly and gave you a lot of attention. They also offered drinks if you thirsty which is a nice touch because when your there that good people were friendly and gave you a lot of attention. They also offered drinks if you thirsty which is a nice touch because when your there that long you are going to get thirsty. then we kinda hit a hole where a price was promised to me over the phone and when we started doing the paper work the number went down from what I was told. Then when thy found out this was done they instantly gave me what I was promised and even took more money off there car. Steve Kizewic called me the next day and apologized for what had happened, and offered to let me get some thing out of gift shop to make me totally happy. He did not have to do that but he wants all of his customers happy. I would highly recommend doing business with Yark BMW. They are willing to work with you and take care of any of your concerns. Bill Potter was my salesman he did a fantastic job, if you buy a BMW from there ask for him you will get class A treatment. I Recommend Yark for all your needs. More

Very cunning service practices here. I would not advise anyone to go here. They let me test drive a car and we worked out a price while driving. I was getting service done on my current vehicle at the time anyone to go here. They let me test drive a car and we worked out a price while driving. I was getting service done on my current vehicle at the time of the test drive. After I went inside the office to do the paperwork, they found more problems with my car then I had when I went in. Price jumped- first signal that told me to walk away. The sales man quoted me a price for extended warranty, and then the price went up 50%. When I asked to speak to someone else in charge, they said speak with Keith Wallace. Look in his eyes, and you see the words unethical and cunning. If you are in the market for bmw service, go elsewhere. Anywhere but Yark Bmw. It is really sad that this dealership has deteriorated to this point. I had been taking my cars there for over 30 years and the service has hovered between average and good, and after this experience I will NEVER go back. I cannot stand to deal with cunning 2 faced people. It is sad that such a long established local dealer is now in it just for the money and to try to take advantage of people if they show that they do not know much about cars. Just my humble opinion and I felt obligated to share this experience to warm others. If you do decide to take your car here, get an estimate from another place before going to make sure they are not robbing you blind while smiling in your face. More

Travis is very helpfull. And continue to help after the sale. Not very often to find a sale person that wanted to help after the sale. sale. Not very often to find a sale person that wanted to help after the sale. More

The customer service in the Service Department at Yark Automotive is always excellent. The manager of the service department goes out of his way to make sure my vehicle attended to promptly. My vehicle Automotive is always excellent. The manager of the service department goes out of his way to make sure my vehicle attended to promptly. My vehicle is always serviced quickly, correctly and at a reasonable price. More