BMW of Toledo

Excellent experience Paul Lunde and the rest of the Yark team did a great job delivering an outstanding customer service experience to match the product they represent. We Paul Lunde and the rest of the Yark team did a great job delivering an outstanding customer service experience to match the product they represent. Well done. More

1 year service Every aspect of my experience was excellent. The required service was performed expertly and my winter tires were balanced and aligned perfectly. Also Every aspect of my experience was excellent. The required service was performed expertly and my winter tires were balanced and aligned perfectly. Also, my car was detailed brilliantly. In addition, I had a brand new free loaner vehicle while my car was being serviced. Everyone I came in contact with at the dealership was friendly and engaging. More

Helpful and friendly First, the vehicle I was in which I was interested was in inventory. I wanted to see and drive a SUV plugin hybrid, and BMW of Toledo was the only dea First, the vehicle I was in which I was interested was in inventory. I wanted to see and drive a SUV plugin hybrid, and BMW of Toledo was the only dealer which had one available not only in Toledo, but in other cities I had checked. Everyone was very friendly and extremely helpful. I was able to test drive the car and even allowed to keep it overnight since I was very concerned about it fitting in my garage. Steve Messinger was highly knowledgeable about the vehicle and was able to answer all my questions. He certainly accommodated my every need, was very patient with me and treated me with honesty and respect. His main concern was to be sure that I was a highly satisfied customer. After my purchase, Mason Bryan took as much time as needed to go over all aspects of the X5 Hybrid and explain all of its features. Mason was friendly, extremely knowledgeable, and very helpful in explaining everything about the car. More

I had an excellent experience working with Steve and Adam Steve and Adam were both very professional and knowledgeable and eager to make sure that I was a very satisfied customer. they answered all of my que Steve and Adam were both very professional and knowledgeable and eager to make sure that I was a very satisfied customer. they answered all of my questions and offered several good suggestions. Very pleased with the outcome and the process. Steve was very responsive and listened to what I was looking for. More

Pick up new M4 Mason was, friendly, courteous and extremely helpful during my initial orientation with my new M4 last Thursday. He has a great attitude and will do Mason was, friendly, courteous and extremely helpful during my initial orientation with my new M4 last Thursday. He has a great attitude and will do well. Paul was very helpful, and informative during the ordering, sales and delivery process. He called me with several updates on the delivery as it got close. He is extremely knowledgeable on the BMW products and option offerings. More

First class Steve Messinger at BMW Toledo is such a pleasure to work with!! He always treated us with honesty and the up most respect!! This is the second purchas Steve Messinger at BMW Toledo is such a pleasure to work with!! He always treated us with honesty and the up most respect!! This is the second purchase we have made from Steve and plan to continue in the future!! More

BMW X5 The dealership and staff made the BMW experience truly enjoyable. I had visited another dealer prior to coming here and was very disappointed. I then The dealership and staff made the BMW experience truly enjoyable. I had visited another dealer prior to coming here and was very disappointed. I then visited the Yark team due to a friends recommendation and they performed at such a high level of customer service that it erased my prior misgiving and I ended up purchasing my BMW from them. Cannot speak more highly of them. More

Great dealership! Very professional and helpful staff. Paul in Sales is always helpful plus Service Dept always has my car ready when promised. Highly recommend these Very professional and helpful staff. Paul in Sales is always helpful plus Service Dept always has my car ready when promised. Highly recommend these guys! More

Exceptional service I just leased a new X1 for my daughter and this is the 3rd vehicle I have bought from Paul Lunde in the last 6 months. He is attentive to my needs an I just leased a new X1 for my daughter and this is the 3rd vehicle I have bought from Paul Lunde in the last 6 months. He is attentive to my needs and incredibly knowledgeable about the vehicles. Corrie is the BMW Genius and she makes learning how to operate a new vehicle a joy. A welcoming, comfortable atmosphere with amazing customer service is what I have always received. My family is safe and stylish driving our new BMW's. Thank you Paul, Scott and Corrie. Matt McIntire More

Service BMW of Toledo is one of the most customer-focused dealerships with whom I have had the pleasure of dealing. I was recently on a weekend trip from Chi BMW of Toledo is one of the most customer-focused dealerships with whom I have had the pleasure of dealing. I was recently on a weekend trip from Chicago to Toledo, and had the misfortune of an ignition coil break in the middle of rural Indiana. Knowing Toledo was my final destination, I reached out to the dealership and requested a one-day turn around. The team went above and beyond to ensure I was back on the road come Sunday morning. They returned the car within 12 hours, accommodating after hours drop-off no less, even though the service center was working with a weekend skeleton crew. I received outstanding service; they made a difficult situation very manageable. This level of professionalism and dedication reflects very positively on the BMW name and brand. BMW of Toledo is the a shining example of what a dealership should be. More