BMW of Toledo

Did I “really” need the services performed? What started as an oil change and brake fluid bleed, ended up being spark plugs ($460), Fuel Injection Cleaning, ($275), Fuel Induction Cleaning ($400 What started as an oil change and brake fluid bleed, ended up being spark plugs ($460), Fuel Injection Cleaning, ($275), Fuel Induction Cleaning ($400), and a combined monthly le other things. Based on 60,000 mile “recommendations”, I walked out with a $1700 bill, and denied or deferred two other services recommended for another $700. I researched these services afterwards (shame on me) and apparently could have done for much less, if at all. Not a great feeling. Lesson learned. I hope this work was absolutely necessary. More

Excellent service This is the third BMW I have bought through Chris Miller, he’s professional and honest and I’ll continue to work with him when buying a car through Ya This is the third BMW I have bought through Chris Miller, he’s professional and honest and I’ll continue to work with him when buying a car through Yark. More

Excellent The dealership took care of the problems was courteous and kept in touch I was very pleased and have no negative comments The pick up and delivery of The dealership took care of the problems was courteous and kept in touch I was very pleased and have no negative comments The pick up and delivery of the car was also excellent More

superior customer service yark bmw has amazing client service. all around great friendly people. definitely will help you find exactly what you need and what you may have not yark bmw has amazing client service. all around great friendly people. definitely will help you find exactly what you need and what you may have not known you need. Highly recommend purchasing an automobile from this dealership. everyone is quite knowledgeable about their products More

Very Dissapointed 25 words aren’t enough. I had my car towed the day before my 0730 annual service. The car wouldn’t start because of fridgiid temps. Service rep told m 25 words aren’t enough. I had my car towed the day before my 0730 annual service. The car wouldn’t start because of fridgiid temps. Service rep told me it just happens. Went to pick up my X5 and was told it wasn’t ready. Told me other cars were serviced as parts came in. He said he could call the servicing tech - I said call him - Rep said he didn’t have his number. He went to office with manager - came back and told me it needed a part from Germany. he came back very apologetic, so that’s the extra star. Oil change completed on Saturday with excellent service rep. I’ve never experienced a service lying to me. More

Purchased from a Distance I recently purchased a used (2018) 430iX Convertible from BMW of Toledo. I purchased this vehicle from my location where the nearest Dealership is at I recently purchased a used (2018) 430iX Convertible from BMW of Toledo. I purchased this vehicle from my location where the nearest Dealership is at least 4-hours away - they did not have what I was looking for - that's how I ended up at BMW of Toledo. During the process of purchasing the car Steve communicated promptly and the purchase process went smoothly. Upon the car delivery there was one issue that, when brought to the attention of the dealership, was handled quickly and to my satisfaction. More

Courteous/Professional John in service department was very courteous, and professional! I always expect to be treated as a valued customer, and I wasn’t disappointed. Than John in service department was very courteous, and professional! I always expect to be treated as a valued customer, and I wasn’t disappointed. Thank you! More

Great Service Great service, vehicle was completed when we were quoted at the time we dropped our BMW off. Kyle kept us updated while the repairs were going on. Great service, vehicle was completed when we were quoted at the time we dropped our BMW off. Kyle kept us updated while the repairs were going on. More

Always a good service visit! Every time I take my BMW into Yark for service it is always a good experience. Friendly and professional every time! Love this dealership! Would not t Every time I take my BMW into Yark for service it is always a good experience. Friendly and professional every time! Love this dealership! Would not take my BMW anywhere else. More

Very professional yet friendly service They put 100% effort to meet our needs and exceeded our expectations. There was not a lot of pressure during the sale process ! All the options we had They put 100% effort to meet our needs and exceeded our expectations. There was not a lot of pressure during the sale process ! All the options we had were explained clearly to me . More