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BMW of Toledo

Toledo, OH

4.7
865 Reviews
Since 1981, Yark Automotive Group has served the new car, used car and car maintenance needs of Toledo-area residents in a way that continues to impress. We've grown a lot in those years but we continue to provide individual focus and attention when it comes to our vehicle selection and repair/body work services. At BMW of Toledo, we're proud to serve as your go-to source for new and used BMW vehicles for sale, high-quality BMW service and certified BMW repair. We're proud to be part of a dealership group that's been the largest-volume new and used dealership in Northwest Ohio and Southwest Michigan. We're always looking forward to the next batch of vehicles to roll off the BMW assembly line and we maintain an expertise on the features and specification of each one to best answer any question a customer may have. Our staff members strives to connect every customer who comes through our door with the right new BMW vehicle for their needs. For new BMWs, used BMW, or certified BMW repair, BMW of Toledo, serving Ann Arbor, Monroe, Farmington Hills and Ottawa Hills, has you covered. If you're so inclined to repair your vehicle yourself, we can get you any of the manufacturer-certified BMW parts you might need along the way. The BMW of Toledo auto repair and service team believes excellence is a continuous pursuit. As such we're constantly training and retraining and upgrading our maintenance and auto repair shops with the latest technologies available. Come once, and you'll immediately see the difference. And you don't have to take just out word for it. Ask around. The word on our high level of customer satisfaction has spread fast. Visit BMW of Toledo today and see for yourself our stellar lineup of new BMW models, including the 5 Series, 3 Series, X3, X5, X6. our line of M Performance vehicles, our impressive used car inventory; and our top-notch auto repair and service facilities. Plus, you'll have the opportunity to meet our knowledgeable and friendly staff. You can find us easily at 7600 W Central Ave Toledo, Ohio, 43617. If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

7600 Central Ave

Toledo, OH

43617

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Showing 865 reviews

June 22, 2019

Oil change Extremely pleased. Jim, my technician was very courteous and helpful. I had several questions about my vehicle including suggested services and all More

by Oh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in service
Jul 03, 2019 -

BMW of Toledo responded

Thank you for sharing your review and letting us know your experience! We appreciate your business and look forward to serving you again in the future! If there is anything more we can do, please let us know!

June 18, 2019

Recall Service; Spectacular The service advisor, John Iseler, was very helpful and friendly. His knowledge of the recall was very informative. I would highly recommend ALL BMW ow More

by J Brown II
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

BMW of Toledo responded

That's fantastic to hear! We appreciate your review and knowing you had a great experience! Please let us know if there is anything more we can do to serve you!

June 03, 2019

Maintenance Due Friendly Timely. Pleasant I found out that the maintenance warranty had changed with out any knowledge of this. It was quite a surprise and not More

by Gypsy627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

BMW of Toledo responded

Thank you for your review and letting us know your experience! We appreciate your business and hope to serve you again in the future!

May 31, 2019

Great service department Great dealership to visit, great people, always willing to help a person in need. Great prices, great service. Free Starbucks coffee while you wait fo More

by Supertech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

BMW of Toledo responded

What a great review! We truly appreciate you taking the time to share your experience with us! If there is anything more we can do to serve you, please let us know!

May 04, 2019

not honest in the condition of their cars Autotrade listed their car as having 4 miles. I made an offer on that information. In reality it had over 1000 miles and was a loaner. They were total More

by Columbusohio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

BMW of Toledo responded

Mr. Becker, the vehicle you sent a lead on was a service loaner. After communicating about your trade in, we reached out with a quote to purchase the vehicle. Our Client advisor followed up that email with a phone call letting you know the current miles of the vehicle. Unfortunately, the miles on our service loaners are always changing as they are used daily. 3rd party sites won't always reflect the most up to date information, but BMW of Toledo page correctly depicts the vehicle you had reached out on. After addressing the miles, we let you know we could work a new quote on a vehicle that was not a service loaner, we apologize for any miscommunication.

April 26, 2019

Car Repair The team was courteous, friendly, and helpful. Never had a bad experience. I know my car is in good hands when I take it to Yark! More

by Jeaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in Service
Apr 30, 2019 -

BMW of Toledo responded

Thank you for sharing your review and letting us know your experience! If there is anything more we can do to serve you, please let us know!

April 24, 2019

Be careful Deceptive sales tactics . When I addressed issue with Sales Manager he responded “oh well you signed” . I filed a formal complaint with BMW. Over the More

by Chris 333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ross Rector
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mallett
Apr 30, 2019 -

BMW of Toledo responded

Mr. Duggan, we truly apologize that your experience has left you feeling anything other than completely satisfied and that it has led to this negative review. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your concerns are important to us and we have forwarded your review to proper management for further information. We hope that our sales manager was able to explain your paperwork to you more clearly. You sent in a lead on a vehicle, we then showed you numbers on that vehicle for which you agreed and then purchased the vehicle. Our sales manager was there the day you took delivery of the vehicle and no issues were brought up at that time. Your wife mentioned that she had a great experience while at our dealership. Again, accept our sincere apology and please know that it is never our intention to make any of our guests feel less than satisfied when leaving our dealership.

April 19, 2019

Did I “really” need the services performed? What started as an oil change and brake fluid bleed, ended up being spark plugs ($460), Fuel Injection Cleaning, ($275), Fuel Induction Cleaning ($400 More

by KarpeDM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

BMW of Toledo responded

Mr. Strauss, when you came in for your oil change we advised you that you had about 3,700 miles to go before the oil service was due. At that time you would be due for the spark plugs and micro-filter. We advised that you still had time on those, but if you wanted us to we could do them early and save you another trip. We handed you the menu and showed you services based on the mileage and age of your vehicle, 4yr. 60k service. You had a few questions about the services and your advisor went through them with you. You wanted to hold off on the balance and alignment and the drive-line fluids, which was fine and none of the 60k services were a requirement, but it's something we like to extend to our customers because we see a benefit for our customers based on the region we reside. Again, accept our sincere apology and please know that it is never our intention to make any of our guests feel less than satisfied when leaving our dealership. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future.

April 06, 2019

Excellent service This is the third BMW I have bought through Chris Miller, he’s professional and honest and I’ll continue to work with him when buying a car through Ya More

by Rzg77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donaven Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corie Sanderson
Apr 09, 2019 -

BMW of Toledo responded

Thank you for sharing your BMW of Toledo experience! We appreciate your continued business and look forward to serving you again in the future!

March 19, 2019

Excellent The dealership took care of the problems was courteous and kept in touch I was very pleased and have no negative comments The pick up and delivery of More

by Rick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

BMW of Toledo responded

Thank you for your review, Rick! We appreciate you sharing your experience with us and look forward to serving you again in the future!

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