BMW of Toledo

Great experience The vehicle condition was exactly as described and the online price was the best I could find. They were very mindful of my time and I was in and out The vehicle condition was exactly as described and the online price was the best I could find. They were very mindful of my time and I was in and out quickly. No fuss. No hassles. Highly recommended. More

Perfection with a smile My experience was with a recall on my Z4. Greeted at the service center without hesitation. Very friendly. Waiting area was clean and accommodating. T My experience was with a recall on my Z4. Greeted at the service center without hesitation. Very friendly. Waiting area was clean and accommodating. They had my car repaired in a short period of time. “Easy in easy out” 👍. Thank you! 😉 More

Service on my vehicle including window repair Kyle Kissling was my service agent and he was very knowledgeable, helpful, and kept me updated on my vehicles progress I give Kyle the highest recomm Kyle Kissling was my service agent and he was very knowledgeable, helpful, and kept me updated on my vehicles progress I give Kyle the highest recommendation possible, I believe that is a. 10! More

Oil change Extremely pleased. Jim, my technician was very courteous and helpful. I had several questions about my vehicle including suggested services and all Extremely pleased. Jim, my technician was very courteous and helpful. I had several questions about my vehicle including suggested services and all of my questions were answered. More

Recall Service; Spectacular The service advisor, John Iseler, was very helpful and friendly. His knowledge of the recall was very informative. I would highly recommend ALL BMW ow The service advisor, John Iseler, was very helpful and friendly. His knowledge of the recall was very informative. I would highly recommend ALL BMW owners to BMW of Toledo. Thanks so much to John and the service technicians. More

Maintenance Due Friendly Timely. Pleasant I found out that the maintenance warranty had changed with out any knowledge of this. It was quite a surprise and not Friendly Timely. Pleasant I found out that the maintenance warranty had changed with out any knowledge of this. It was quite a surprise and not a pleasant one. Quite a few things have changed in the 20 years of my being a customer I understand the need to be profitable I do feel as thought changes should come to those of us which are affected by the change I was thinking maybe i need to look into a different dealership when my lease is up, this was not the first time that lack of information affected me. John and Keith handled my situation in a most pleasant and helpful way. I gave me faith in the dealership again. Thank you both More

Great service department Great dealership to visit, great people, always willing to help a person in need. Great prices, great service. Free Starbucks coffee while you wait fo Great dealership to visit, great people, always willing to help a person in need. Great prices, great service. Free Starbucks coffee while you wait for your service and even a snack at no charge. More

not honest in the condition of their cars Autotrade listed their car as having 4 miles. I made an offer on that information. In reality it had over 1000 miles and was a loaner. They were total Autotrade listed their car as having 4 miles. I made an offer on that information. In reality it had over 1000 miles and was a loaner. They were totally dishonest. More

Car Repair The team was courteous, friendly, and helpful. Never had a bad experience. I know my car is in good hands when I take it to Yark! The team was courteous, friendly, and helpful. Never had a bad experience. I know my car is in good hands when I take it to Yark! More

Be careful Deceptive sales tactics . When I addressed issue with Sales Manager he responded “oh well you signed” . I filed a formal complaint with BMW. Over the Deceptive sales tactics . When I addressed issue with Sales Manager he responded “oh well you signed” . I filed a formal complaint with BMW. Over the years my family has purchased nearly 10 BMW’s ( from other BMW dealerships) I would take pupilc transportation before purchasing another vehicle from this dealership. BE CAREFUL !! More