BMW of Toledo

They were awesome. The service was fast, the employees were friendly, and I was in and out with a rental until my car was fixed the next day. were friendly, and I was in and out with a rental until my car was fixed the next day. More

The whole car buying process has been excellent considering what we are all recently dealing with (COVID-19). My sales advisor, Steve has been very accommodating and worked with me on a fair price considering what we are all recently dealing with (COVID-19). My sales advisor, Steve has been very accommodating and worked with me on a fair price for my vehicle. Thank you for a very satisfying experience. More

The staff provided excellent service. They addressed all my questions and were available whenever I called. Glen was also great salesperson. I will definitely recommend them to everyone. my questions and were available whenever I called. Glen was also great salesperson. I will definitely recommend them to everyone. More

Top NOTCH service from the moment my family and I walked through the door all the way through the sales process and redemption of my car!! Huge shout out and thanks to Sammy in sales and Tyler in Financ through the door all the way through the sales process and redemption of my car!! Huge shout out and thanks to Sammy in sales and Tyler in Finance! Of course Bailey for walking me through my cars latest technology! Love my car and can’t wait to buy our next one! More

Great Service! Prompt and very friendly. Gave me a rental so I didn’t have to sit and wait 3 hours . My car was ckean, ready and waiting for my return. rental so I didn’t have to sit and wait 3 hours . My car was ckean, ready and waiting for my return. More

Honest and Helpful I worked with Kyle bringing in my 2002 M3, he was upfront with cost and work to be done and did an amazing job. He also checked out some other items I worked with Kyle bringing in my 2002 M3, he was upfront with cost and work to be done and did an amazing job. He also checked out some other items I asked about and gave me a detailed quote for the work and answered all my questions. Very nice! More

The BMW service center is amazing! Kyle has helped multiple times ensuring my vehicle is repaired as fast as possible with limited disruption to our lives. multiple times ensuring my vehicle is repaired as fast as possible with limited disruption to our lives. More

Everyone here was very helpful and nice!! Jim McAuley made everything so easy. I just drove in, signed the paperwork and he had my loaner vehicle all ready. made everything so easy. I just drove in, signed the paperwork and he had my loaner vehicle all ready. More

Absolutely amazing new car experience! I reached out to Steve Kizewic at BMW of Toledo in late January looking for a competitive quote to custom order a 2020 BMW M340i in RWD, a true rarity I reached out to Steve Kizewic at BMW of Toledo in late January looking for a competitive quote to custom order a 2020 BMW M340i in RWD, a true rarity in Northern Ohio! Out of all the client advisors I spoke with, Steve immediately impressed me with his knowledge, humor, and earnest desire to make the process as easy as possible for me. During the long wait for the car to arrive, he provided timely updates and dealt with a very excited buyer with respect and aplomb, leaning on his experience and contacts all over the world to update me every step of the way. Then at delivery, Steve introduced me to the BMW Genius Bailey Hejl. Bailey did a spectacular job going over the myriad and complex systems of my new car, listening patiently to all my questions and explaining in detail all the technology in the car. She definitely knows these cars inside and out! I had preselected some accessories for my new car and Steve had generously put them aside for me. I worked with Teresa in Parts and purchased them. Everyone was very helpful! I worked with Tyler in Finance next. Despite the deal being worked out prior to the order, no one tried to change any terms on me at delivery and honored all the discounts negotiated before, a huge relief! Tyler kindly offered me some additional services and carefully explained their benefits to me but didn't try and pressure me into anything at all! Having been down these roads before, I was prepared with a giant briefcase of emails and spreadsheets and laptops - I didn't need to pull out any of them! I drove off that day with the biggest grin on my face! All in all, I couldn't imagine a better dealership experience, and I drove over 100 miles to get to BMW of Toledo! You can bet I'll work with them again on my next ride! A++++++++ !!! More

Great service. Took my car in and was treated very well. They have fixed any issues that arise with the car. Nice to get free loaners as well. They have fixed any issues that arise with the car. Nice to get free loaners as well. More