BMW of Toledo

Service was good The service was great. I appreciated the loaner car. There is a dent/scratch on the rear passenger side of my car which wasn't there when I dropped The service was great. I appreciated the loaner car. There is a dent/scratch on the rear passenger side of my car which wasn't there when I dropped it off, however, not bad enough to be too worried about. My car was serviced, but my service reminder light is still on, that is annoying, I am attempting to figure out how to get it off. Overall, my experience was great. John was terrific and your coronavirus protocol is excellent. I wish everyone there health and hope things revert to normal soon for everyone. More

Steve and the team are fantastic. I’m so very happy to be back with the folks at Yark. It was a quick and easy transaction. back with the folks at Yark. It was a quick and easy transaction. More

Great service Knowledgeable, friendly staff. Service department is among the best. I can trust what they are advising me needs done, is true. James did a great job Knowledgeable, friendly staff. Service department is among the best. I can trust what they are advising me needs done, is true. James did a great job. More

Great Support and Service Thanks for the great service ! The team always meet my expectations with knowledgeable service, loaner (which helps a lot) and sales. Highly recommend Thanks for the great service ! The team always meet my expectations with knowledgeable service, loaner (which helps a lot) and sales. Highly recommended. Thanks again guys ! More

Great dealership! Staff is phenomenal, and helpful. Service is the best of any brand or dealership. My family and I will be lifelong BMW of Toledo (Yark) customers. Service is the best of any brand or dealership. My family and I will be lifelong BMW of Toledo (Yark) customers. More

You guys are handling very well the situation of COVID-19, in all aspect. Drop off, loaner, follow up, payment and delivery. I appreciated it. Thanks Jim. Stay safe COVID-19, in all aspect. Drop off, loaner, follow up, payment and delivery. I appreciated it. Thanks Jim. Stay safe More

This dealership is HORRIBLE!!! They’re dishonest, rude, not friendly, snobbish, and plain out liars and thief’s. I’ve been in business with this dealership since 2017, and have had one after another unplea not friendly, snobbish, and plain out liars and thief’s. I’ve been in business with this dealership since 2017, and have had one after another unpleasant visits to the dealership. From charging me for what’s suppose to be a courtesy vehicle to overcharging me for repairs due to the economic situation has gotten me to want to disassociate myself from the brand entirely. Unfortunately this is the only dealer close to me within my area so I am ultimately at a crossroads with parting with not only a vehicle I absolutely love but also the brand as a whole. This dealership needs a complete makeover within its morals, ethics, and customer service. WORSE EXPERIENCES EVER More

Excellent dealership experience Great experience throughout the entire sales process at the dealership. Sammy is a pleasure to work with and look forward to working with him in the f Great experience throughout the entire sales process at the dealership. Sammy is a pleasure to work with and look forward to working with him in the future. More

What an amazing buying experience! We had to do the entire deal over phone, email, and text due to the current pandemic. The process was super easy and Steve was always just a text away to answer my entire deal over phone, email, and text due to the current pandemic. The process was super easy and Steve was always just a text away to answer my 10,000 questions. They delivered my car to my home and Bailey showed me everything I need to know about my new BMW. I’ll never buy a BMW anywhere else. More

excellent service BMW of Toledo has always provided excellent service. My SA, Kyle, took excellent care of my needs and addressed all my concerns. I highly recommend BMW of Toledo has always provided excellent service. My SA, Kyle, took excellent care of my needs and addressed all my concerns. I highly recommend BMW of Toledo More