BMW of Toledo

It has been a good experience everytime I went to the showroom and for service good communication ,prompt response and quick service..........awesome service it showroom and for service good communication ,prompt response and quick service..........awesome service it More

Good people good service. I bought a 2015 used 528i. All my questions were answered, I was treated fair, and ny expectations were met. A my questions were answered, I was treated fair, and ny expectations were met. A More

Went in for an oil change. Was offered a ride home which I accepted. The driver spent time with me on the return to my car explaining features I didn’t understand. Very helpful! The car is running well. I accepted. The driver spent time with me on the return to my car explaining features I didn’t understand. Very helpful! The car is running well. More

Kudos to John Iseler... Thank you for always giving Kudos to John Iseler... Thank you for always giving Great Customer Service !! As I appreciate the video from the tech I still like the personal int Kudos to John Iseler... Thank you for always giving Great Customer Service !! As I appreciate the video from the tech I still like the personal interaction More

Oil change was done in timely fashion. Service person overwhelmed me with all this work that should be done. Probably over a $1000. Did do the filter suggested. He did not insist and took no for an ans overwhelmed me with all this work that should be done. Probably over a $1000. Did do the filter suggested. He did not insist and took no for an answer. More

Very professional and responsive. Highly recommend this dealership. They go the extra mile to make sure everything is fixed correctly and as soon as possible. dealership. They go the extra mile to make sure everything is fixed correctly and as soon as possible. More

Well done on a recall airbag replacement. Turnaround was quicker than expected. The service manager was very personable, I assume it was service with a smile, assume, he was wearing a mask for Covid protect quicker than expected. The service manager was very personable, I assume it was service with a smile, assume, he was wearing a mask for Covid protection. All, well done. More

The pick up/drop off service for an oil change for my BMW X4 was excellent. The loaner car was really nice and a good way to promote the new BMW. Thank you! X4 was excellent. The loaner car was really nice and a good way to promote the new BMW. Thank you! More

Thanks so much for your help when my car recently broke down!!! I spoke with John in service and he was VERY VERY helpful. I am not from the area and know how hard it is to fit people in who are not on down!!! I spoke with John in service and he was VERY VERY helpful. I am not from the area and know how hard it is to fit people in who are not on the schedule. You had the parts, he called when he said he would with updates , and was empathetic to my situation. A++ More

All the gentlemen in service are attentive, ready to help, and make you feel welcomed. This is the only place to shop or service a BMW! help, and make you feel welcomed. This is the only place to shop or service a BMW! More