BMW of Toledo

Anything to do with BMW is a zero. Selling inferior product with known deficiencies & not standing behind product. To add insult to injury I was charged for the time spent to determine that the car eng product with known deficiencies & not standing behind product. To add insult to injury I was charged for the time spent to determine that the car engine was blown through no fault of mine. “Customer Care”...more like customer abuse. Not John’s issue - this is dealership management and BMW corporate. More

Glen Maiden was wonderful to work with and was very patient with us as we weren't really sure what we wanted at first. I'm so glad we went with the X5, it's perfect for us. We will highly recommend BMW patient with us as we weren't really sure what we wanted at first. I'm so glad we went with the X5, it's perfect for us. We will highly recommend BMW of Toledo to all our friends and family. More

Efficient, friendly service. It would have been 5 stars but it took 3 weeks before I could get an oil change. Perhaps add more appointment times including weekends. but it took 3 weeks before I could get an oil change. Perhaps add more appointment times including weekends. More

Great service, timely and affordable. I have been dealing with this dealership many years and very happy. Wouldn’t go anywhere else. Very good people. dealing with this dealership many years and very happy. Wouldn’t go anywhere else. Very good people. More

We have driven BMW’s since 1998 and have never been disappointed with the sales or service departments. They do an excellent job! We also enjoy driving our BMW when we want to be comfortable on a long disappointed with the sales or service departments. They do an excellent job! We also enjoy driving our BMW when we want to be comfortable on a long drive. More

Prompt and courteous. Met me at my car and checked me in immediately. Called when my car was completed and offered for me to pay online. immediately. Called when my car was completed and offered for me to pay online. More

Very pleasant and painless experience. I received a call to advise of progress and discuss an issue regarding alignment. Willy was very personable and efficient in the pick up and drop off of my Z4, aka the to advise of progress and discuss an issue regarding alignment. Willy was very personable and efficient in the pick up and drop off of my Z4, aka the Princess. More

I’ve worked with Kyle and John there now for a number of years. They are very professional and as helpful as any service company I have ever worked with. Highly recommended. years. They are very professional and as helpful as any service company I have ever worked with. Highly recommended. More

Normal service and a recall The service was good and my car was returned to me in a timely manner. Don the service car loaner employee was very friendly and considerate. The service was good and my car was returned to me in a timely manner. Don the service car loaner employee was very friendly and considerate. More

Bmw of Toledo always provides outstanding service! I love my BMW and can not imagine going any where else for sales or service. Top notch! my BMW and can not imagine going any where else for sales or service. Top notch! More