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BMW of Toledo

Toledo, OH

4.7
865 Reviews
Since 1981, Yark Automotive Group has served the new car, used car and car maintenance needs of Toledo-area residents in a way that continues to impress. We've grown a lot in those years but we continue to provide individual focus and attention when it comes to our vehicle selection and repair/body work services. At BMW of Toledo, we're proud to serve as your go-to source for new and used BMW vehicles for sale, high-quality BMW service and certified BMW repair. We're proud to be part of a dealership group that's been the largest-volume new and used dealership in Northwest Ohio and Southwest Michigan. We're always looking forward to the next batch of vehicles to roll off the BMW assembly line and we maintain an expertise on the features and specification of each one to best answer any question a customer may have. Our staff members strives to connect every customer who comes through our door with the right new BMW vehicle for their needs. For new BMWs, used BMW, or certified BMW repair, BMW of Toledo, serving Ann Arbor, Monroe, Farmington Hills and Ottawa Hills, has you covered. If you're so inclined to repair your vehicle yourself, we can get you any of the manufacturer-certified BMW parts you might need along the way. The BMW of Toledo auto repair and service team believes excellence is a continuous pursuit. As such we're constantly training and retraining and upgrading our maintenance and auto repair shops with the latest technologies available. Come once, and you'll immediately see the difference. And you don't have to take just out word for it. Ask around. The word on our high level of customer satisfaction has spread fast. Visit BMW of Toledo today and see for yourself our stellar lineup of new BMW models, including the 5 Series, 3 Series, X3, X5, X6. our line of M Performance vehicles, our impressive used car inventory; and our top-notch auto repair and service facilities. Plus, you'll have the opportunity to meet our knowledgeable and friendly staff. You can find us easily at 7600 W Central Ave Toledo, Ohio, 43617. If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

7600 Central Ave

Toledo, OH

43617

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Showing 865 reviews

August 05, 2020

Loaner car was not very clean. Had some type of sticky residue on the gauges and radio. Also I was the first apt. Took very long to get taken care More

by karij0820
Recommend Dealer
Yes
Employees Worked With
Teresa Trombley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. The sticky residue you experienced in your loaner vehicle is caused by the disinfectant that we spray into the vehicle before and after each use. Unfortunately, during this time with the pandemic, it does take a little longer to perform the write-up process. This can take anywhere from 10 to 15 minutes, depending on workload. Your patronage is important to us and we hope you will allow us the opportunity to serve you again in the future. Please let us know if there is anything more we can do!

August 05, 2020

Had car in last week for a oil change and was told the oil pan is leaking. I never had any leak now it’s leaking on my driveway all of the sudden😤 not happy!! More

by Ohio state
Recommend Dealer
No
Employees Worked With
Service guy I dealt with is not pictured
Aug 05, 2020 -

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention and allowing us the opportunity to investigate this further. Customer satisfaction is our #1 priority and we have forwarded your review to proper management for more information. We would love the chance to speak more to you about this; unfortunately, we are unable to find anything with this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.

August 05, 2020

Disappointing service:1: no update on when vehicle will Disappointing service: 1: no update on when vehicle will be ready, had to call myself late in the day 2. Extra charges than what was given as estima More

by AMANJEEV
Recommend Dealer
No
Employees Worked With
Luke Staples (service)
Aug 06, 2020 -

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your review to proper management for more information. We would love the chance to speak more to you about this; unfortunately, we are unable to find anything with this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.

August 05, 2020

Oil change was done in a timely manner, really did not speak to anyone. Service personnel did not introduce himself and he was wearing a mask do not know his name. More

by TRESKEN
Recommend Dealer
Yes
Employees Worked With
Do not know name
Aug 06, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

August 05, 2020

Great service and great people. It was a quick and easy experience thanks the great people there that helped me. Thank you for the great experience. More

by ericboiler72
Recommend Dealer
Yes
Employees Worked With
Jayme McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 04, 2020

Easy process. Nice to work with Steve and Donavan. Steve explained the whole process well and Donavan made the paperwork easy. I would recommend this dealership to my friends and family More

by Michael
Recommend Dealer
Yes
Employees Worked With
Steve Kizewic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donaven Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and recommending our dealership! We look forward to serving you again in the future!

August 03, 2020

Always a pleasure dealing with the people at BMW of Toledo. The sales staff, finance group and geniuses make it very easy and painless to lease a new vehicle. More

by Jfraz
Recommend Dealer
Yes
Employees Worked With
Steve Kizewic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donaven Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 03, 2020

Stopped in to research our next potential car lease. As always, Steve provided us vehicles to test drive and had the lease information ready when we returned. Service couldn’t be better!! More

by BH
Recommend Dealer
Yes
Employees Worked With
Steve Kizewic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 03, 2020

Great experience. Good deal. Purchased a new 2020 X3M. Everything was ready to go as scheduled. I wasn’t rushed at all. All the team members from sales to finance to the servic More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mallett
Aug 06, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 03, 2020

Great dealership, made everything easy and smooth. Customer service was great as well. Would recommend to anyone who is interested and will definitely be back! More

by ANDREWRLEONHARDT
Recommend Dealer
Yes
Employees Worked With
Sammy Wahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

BMW of Toledo responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

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