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BMW of Toledo

Toledo, OH

4.7
865 Reviews
Since 1981, Yark Automotive Group has served the new car, used car and car maintenance needs of Toledo-area residents in a way that continues to impress. We've grown a lot in those years but we continue to provide individual focus and attention when it comes to our vehicle selection and repair/body work services. At BMW of Toledo, we're proud to serve as your go-to source for new and used BMW vehicles for sale, high-quality BMW service and certified BMW repair. We're proud to be part of a dealership group that's been the largest-volume new and used dealership in Northwest Ohio and Southwest Michigan. We're always looking forward to the next batch of vehicles to roll off the BMW assembly line and we maintain an expertise on the features and specification of each one to best answer any question a customer may have. Our staff members strives to connect every customer who comes through our door with the right new BMW vehicle for their needs. For new BMWs, used BMW, or certified BMW repair, BMW of Toledo, serving Ann Arbor, Monroe, Farmington Hills and Ottawa Hills, has you covered. If you're so inclined to repair your vehicle yourself, we can get you any of the manufacturer-certified BMW parts you might need along the way. The BMW of Toledo auto repair and service team believes excellence is a continuous pursuit. As such we're constantly training and retraining and upgrading our maintenance and auto repair shops with the latest technologies available. Come once, and you'll immediately see the difference. And you don't have to take just out word for it. Ask around. The word on our high level of customer satisfaction has spread fast. Visit BMW of Toledo today and see for yourself our stellar lineup of new BMW models, including the 5 Series, 3 Series, X3, X5, X6. our line of M Performance vehicles, our impressive used car inventory; and our top-notch auto repair and service facilities. Plus, you'll have the opportunity to meet our knowledgeable and friendly staff. You can find us easily at 7600 W Central Ave Toledo, Ohio, 43617. If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

7600 Central Ave

Toledo, OH

43617

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Showing 865 reviews

August 18, 2020

$175 to diagnose an issue was a little ridiculous. You told me on the phone it would be $150 then you tacked on 10% for shop supplies. Thought that was a little greedy, especially when you probably just h More

by Thomas0918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Kissling
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
Aug 24, 2020 -

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention and allowing us the opportunity to investigate this further. Customer satisfaction is our #1 priority and you can be assured that we have shared your feedback with the appropriate department, team members and proper management. You picked up your vehicle on 8/15/20. We apologize your paperwork was not ready when you arrived. Jim contacted you the previous day, but the call was never returned stating whether or not to do the work or that you would pick the vehicle up. When you arrived the vehicle was washed while paperwork was being prepared. We truly hope you can accept our sincere apology and please know that it is never our intention to have any of our customers feel less than satisfied when leaving our dealership. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

August 18, 2020

Fixed my issue fast and have no complaints. They kept me updated with what was wrong with my vehicle and even sent a video of what was wrong. More

by mgregorchuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 17, 2020

Great customer service. Everyone was very friendly. My car’s service was completed in less time than I expected, and the staff communicated throughout. I also felt that all necessary precautions were tak More

by simscorbett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Emerine
Aug 17, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 17, 2020

Steve Messenger was very helpful, patient and kind during the leasing process. I am so thankful that he made it happen that I could lease again!! More

by CHRISTINA.SILKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Rector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Hejl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
Aug 19, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 17, 2020

Excellent experience purchasing my new X3. Steve and Bailey were efficient and very helpful. Kenny and Donaven handled the financial end very professional. Thank you!!! More

by BERTIE0919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donaven Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Hejl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mallett
Aug 19, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 17, 2020

Love the atmosphere. Willing to work with me to get my car serviced as quick as possible. At work and dealer picked up and dropped my car back off to me. More

by LSMITH80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Emerine
Aug 17, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 15, 2020

Tyler and John are always friendly and helpful I have never had an issue with service at this location. They are upfront on cost and timing. More

by Simondscl
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 14, 2020

Prompt courteous service! Car was done as promised. Service was completed in timely manner. Everyone was polite and very friendly. Felt safe the way it was conducted More

by KHADLER
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 14, 2020

Great sales, service, staff & follow up each visit! I recommend Yark BMW if your seriously in the market for a quality automobile with professional care and service to compliment your purchase and/or lea More

by evycomstock
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 13, 2020

New Car I wasn't really thinking about a new car but started checking on options including an extended warranty on my current BMW. The dealership helped on l More

by BRUCE37
Recommend Dealer
Yes
Employees Worked With
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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