BMW of Toledo

Kyle is the best he goes out of his way to take care of my service needs! Extremely good with communication and texting returning calls.Thank you so much my service needs! Extremely good with communication and texting returning calls.Thank you so much More

They were very embracing, kind and informative!!! They are both great men to work with because they showed genuine concern about my automotive plight. Thanks!! are both great men to work with because they showed genuine concern about my automotive plight. Thanks!! More

Wasn’t too please with my experience. At first it was because I was not able to get a loaner. I understand you have to be 21 and I’m only 20, but with my job I drive all sorts of cars. I drive customers because I was not able to get a loaner. I understand you have to be 21 and I’m only 20, but with my job I drive all sorts of cars. I drive customers home, and customer vehicles. I’ve driven hellcats and stuff like that. The one thing that really bothered me though was the inspection. They marked everything as good on my car even though I know there is a coolant leak. When I got the paperwork of the inspection back it said nothing about a coolant leak. I was hoping the inspection would show me what’s wrong with my car and why it’s leaking but it didn’t. It almost seemed like they glanced at my car real quick and just said “Good”. Was fairly disappointed with that. More

1. Still trying to wrap my mind around over $1300 in labor costs for no more than 3-4 hours of work. It’s a shame that labor costs are not actual hours worked but a “calculated” number by the dealership labor costs for no more than 3-4 hours of work. It’s a shame that labor costs are not actual hours worked but a “calculated” number by the dealership. 2. Issue with customer service, no one knew where my car was at the time of pick up. I waited five minutes standing next to two service guys having a conversation with a cute blonde about her day. Finally one guy ran out of the office to ask what I wanted. 3. To add insult, I found my car on my own but realized it had water spots everywhere, so I had to take it directly to the car wash. I brought the car in just for rear brake pad check. Can’t tell if the quality of work is good because it was mostly verification of systems, other than installing a new battery and brake pads. No engine work, no mechanical issues, but $2100 later. I’m done. Going across the street tomorrow . More

-Fair prices-Friendly informed staff-Very easy to work -Fair prices -Friendly informed staff -Very easy to work with -Great communication -performed quick and great body work -Very personable and dow -Fair prices -Friendly informed staff -Very easy to work with -Great communication -performed quick and great body work -Very personable and down to earth staff More

BMW of Toledo always fits an amazing job with my vehicle and keeping me informed on maintenance due or other repairs needed. Will continue to do business with them! and keeping me informed on maintenance due or other repairs needed. Will continue to do business with them! More

Bought 2 new X3’s from Steve Messinger great sales person. Been dealing with Steve since 1989. Paperwork with Kenny was a breeze. Love Yark BMW!! person. Been dealing with Steve since 1989. Paperwork with Kenny was a breeze. Love Yark BMW!! More

Excellent service work completed on time very happy with the service department I would recommend BMW of Toledo for service Kyle Kissling was very professional also ! the service department I would recommend BMW of Toledo for service Kyle Kissling was very professional also ! More

Excellent buying experience from BMW of Toledo and client advisor Steve Kizewic. I purchased a 530i online, flew to Detroit airport where the dealership had a driver waiting for me. I was even ahead of sch advisor Steve Kizewic. I purchased a 530i online, flew to Detroit airport where the dealership had a driver waiting for me. I was even ahead of schedule and Dave the driver checked and made sure he was early. I was on and out in about an hour. Great service! More

Everyone was great to work with and very helpful through the whole process. They were all nice and very knowledgeable. Thank you for the help the whole process. They were all nice and very knowledgeable. Thank you for the help More