BMW of Toledo
Toledo, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Excellent service work completed on time very happy with the service department I would recommend BMW of Toledo for service Kyle Kissling was very professional also ! the service department I would recommend BMW of Toledo for service Kyle Kissling was very professional also ! More
-Fair prices-Friendly informed staff-Very easy to work -Fair prices -Friendly informed staff -Very easy to work with -Great communication -performed quick and great body work -Very personable and dow -Fair prices -Friendly informed staff -Very easy to work with -Great communication -performed quick and great body work -Very personable and down to earth staff More
1. Still trying to wrap my mind around over $1300 in labor costs for no more than 3-4 hours of work. It’s a shame that labor costs are not actual hours worked but a “calculated” number by the dealership labor costs for no more than 3-4 hours of work. It’s a shame that labor costs are not actual hours worked but a “calculated” number by the dealership. 2. Issue with customer service, no one knew where my car was at the time of pick up. I waited five minutes standing next to two service guys having a conversation with a cute blonde about her day. Finally one guy ran out of the office to ask what I wanted. 3. To add insult, I found my car on my own but realized it had water spots everywhere, so I had to take it directly to the car wash. I brought the car in just for rear brake pad check. Can’t tell if the quality of work is good because it was mostly verification of systems, other than installing a new battery and brake pads. No engine work, no mechanical issues, but $2100 later. I’m done. Going across the street tomorrow . More
Bought 2 new X3’s from Steve Messinger great sales person. Been dealing with Steve since 1989. Paperwork with Kenny was a breeze. Love Yark BMW!! person. Been dealing with Steve since 1989. Paperwork with Kenny was a breeze. Love Yark BMW!! More
Excellent buying experience from BMW of Toledo and client advisor Steve Kizewic. I purchased a 530i online, flew to Detroit airport where the dealership had a driver waiting for me. I was even ahead of sch advisor Steve Kizewic. I purchased a 530i online, flew to Detroit airport where the dealership had a driver waiting for me. I was even ahead of schedule and Dave the driver checked and made sure he was early. I was on and out in about an hour. Great service! More
Wasn’t too please with my experience. At first it was because I was not able to get a loaner. I understand you have to be 21 and I’m only 20, but with my job I drive all sorts of cars. I drive customers because I was not able to get a loaner. I understand you have to be 21 and I’m only 20, but with my job I drive all sorts of cars. I drive customers home, and customer vehicles. I’ve driven hellcats and stuff like that. The one thing that really bothered me though was the inspection. They marked everything as good on my car even though I know there is a coolant leak. When I got the paperwork of the inspection back it said nothing about a coolant leak. I was hoping the inspection would show me what’s wrong with my car and why it’s leaking but it didn’t. It almost seemed like they glanced at my car real quick and just said “Good”. Was fairly disappointed with that. More
Everyone was great to work with and very helpful through the whole process. They were all nice and very knowledgeable. Thank you for the help the whole process. They were all nice and very knowledgeable. Thank you for the help More
I came in a week ago so service could look at my car and order the needed parts. When I came in for my appt, the parts had not been ordered. Kyle made sure to order the parts himself this visit, apologize, order the needed parts. When I came in for my appt, the parts had not been ordered. Kyle made sure to order the parts himself this visit, apologize, and set up an appt for my car to get picked up next time since I live an hour away. (Not Kyle's fault the parts weren't ordered last time) More
BMW Toledo provides excellent customer service. As always, everyone is professional and polite making the experience very pleasant. My vehicle was repaired promptly as promised. Thank you! always, everyone is professional and polite making the experience very pleasant. My vehicle was repaired promptly as promised. Thank you! More
John Iseler in service is too notch and very attentive to the needs of his customers. He’s one of the main reasons I buy at Yark BMW. the needs of his customers. He’s one of the main reasons I buy at Yark BMW. More