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BMW of Toledo

Toledo, OH

4.6
868 Reviews

7600 Central Ave

Toledo, OH

43617

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Showing 868 reviews

October 14, 2020

These guys do a real job.Service quality is good and Service Advisor John Iseler is always helpful, professional and friendly. Nice that my car was washed too. Thank you More

by noel_722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
Oct 15, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 13, 2020

Generally a positive experience. However, I had a low tire pressure alert on my car and they did not check tires nor reset it. It’s approximately 45 minutes from my house so I will have to deal with it More

by Greta Matthews
Recommend Dealer
Yes
Employees Worked With
Paul Lunde
Oct 14, 2020 -

BMW of Toledo responded

Thank you for your review and bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have shared your concerns with the appropriate department, team members and management to ensure this does not happen again. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

October 13, 2020

They are professional and consistent in their service and attention. Staff is great and they take great care of me and my vehicle. I recommend them highly! More

by ahpdvm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
Oct 15, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 12, 2020

Excellent service and sales department! Everyone goes out of their way to make sure you are pleased. Also very knowledgeable! We have been buying here for years! More

by MCCM0718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie is excellent! We always ask for him!, Chris Miller
Oct 15, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 12, 2020

We’ve worked with Chris Miller for the past 10 years. Always a refreshing experience to work with Chris. He is very professional, knowledgeable, and helpful through the process. We would highly recomm More

by TONY M
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Oct 15, 2020 -

BMW of Toledo responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

October 12, 2020

Kyle and BMW Toledo provided excellent service for my car. They were friendly, fast with service, and the car was clean when it was returned. More

by dgmccullough52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
Oct 15, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 12, 2020

The people in the dealership with whom I dealt, were all very friendly and not pushy at all. Nice showroom and nice selection of vehicles. More

by CLONGARDNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Bryan, Glen Maiden, Bailey Hejl
Oct 15, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 12, 2020

John with the service staff is very attentive and went out of his way to assure complete customer satisfaction .I have no reservations recommending this service department More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
Oct 15, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 08, 2020

Fast, friendly service. No troubles and a complete list of everything fixed. Easy drop-off and timely notification on when the car was finished. Always nice to get a carwash too. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
Oct 09, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 08, 2020

This Dealership always has treated me with respect and integrity. Even through the hard times we are in they have been gracious and helpful with any questions or concerns I’ve had. More

by HWERKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
Oct 09, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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