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BMW of Toledo

Toledo, OH

4.6
868 Reviews

7600 Central Ave

Toledo, OH

43617

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Showing 868 reviews

June 28, 2024

Very clean place inside and out. Loved the video showing what was being repaired. Knowledgeable people. More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
Jun 28, 2024 -

BMW of Toledo responded

Reggie, we're glad to hear you appreciated the cleanliness and informative video at BMW of Toledo. Thanks for highlighting our knowledgeable team!

April 05, 2024

I’ve purchased my cars here for 25 years, that speaks volumes and would again More

by bmw8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Teresa Trombley, Steve Messinger, John Iseler, Donaven Pierce, Mason Bryan, Victor Coleman, Reese Kubista
Apr 05, 2024 -

BMW of Toledo responded

We are so grateful to have had your loyal business for so many years! Thank you for being part of the BMW of Toledo family.

February 03, 2024

Everyone was very pleasant and knowledgeable. The environment was very welcoming. I left feeling like part of the BMW family. Will definitely continue business with Yark BMW of Toledo!! More

by Jelster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Wahidy, Mason Bryan
Feb 05, 2024 -

BMW of Toledo responded

Jelster, we're delighted to know you felt welcomed and part of the BMW family at our Toledo dealership. We look forward to continuing business with you!

January 23, 2024

Excellent service, I received a video of what was done to my SUV, with a real good explanation, it was received and delivery on time. Jonh did an amazing jiob, and when I pick up my SUV he asked if I had a More

by Liz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Iseler
Jan 23, 2024 -

BMW of Toledo responded

Liz, we're glad to know you had an excellent service experience at BMW of Toledo and that John was able to assist you effectively. We appreciate your feedback!

January 19, 2024

Staff friendly,respectful and efficient. Questions were answered satisfactorily. Transaction was smooth and clear. Good experience . More

by oservais
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayme McBride, Brennan Short
Jan 19, 2024 -

BMW of Toledo responded

We're glad to know you had a good experience with our team at BMW of Toledo! Ensuring smooth transactions and clear communication is always our goal. Thanks for the positive review!

November 29, 2023

Repair was done in a timely and professional manner. I was satisfied leaving the building . More

by wheath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Iseler
Nov 29, 2023 -

BMW of Toledo responded

Thanks for choosing BMW of Toledo for your service needs! We are happy to see your five stars on our page.

November 13, 2023

Always friendly & helpful! Always get me in quickly, and are very informative about the services performed. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
Nov 13, 2023 -

BMW of Toledo responded

Kimberly, we're delighted to know that our team at BMW of Toledo has been able to provide you with quick and informative service. Thank you for your kind words!

November 12, 2023

They have had my car since September! Bill changed from 2k to 2500 to now over 9k Allllll under their watch. Their mechanic broke a bolt and caused a domino effect and bmw expect me to pa More

by lakeeta.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic, Service dept
Nov 21, 2023 -

BMW of Toledo responded

Lakeeta, we’re committed to providing the highest level of service for all our clients. Unfortunately, we’re not always able to see the full extent of damage without some disassembly and diagnostic work. This is especially true when a higher mileage vehicle is towed in with internal engine problems. We’d like to always tell customers that their service contract covers the repairs, but your contract companies sent their own inspector, who determined the needed repair isn’t covered. We are always willing to help out a customer and encourage you to contact our Service Director, Keith Wallace at 419-842-7976, to discuss your options.

More
November 03, 2023

We received excellent service from everyone! Receive way better post buy service than any other luxury brand in town! More

by lamantiab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Wahidy, Reese Kubista
Nov 03, 2023 -

BMW of Toledo responded

We're delighted to know you received excellent service from our team at BMW of Toledo. We take pride in providing top-notch post-purchase care and are glad it stood out for you! We hope that you absolutely love your new ride!

October 06, 2022

I had an issue that wouldn’t go away and came to my help and fixed my car in a day. More

by Ebsimonds
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
Oct 07, 2022 -

BMW of Toledo responded

Thanks for the five stars! We hope to see you back here at BMW of Toledo for all of your future automotive needs!

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