
BMW of Toledo
Toledo, OH
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Yark provided good service. But I recommend to improve “vehicle check report”. At $268 it doesn’t seem necessary or add any value. It is just an overpriced error scan. I believe it is BMW fault asking to “vehicle check report”. At $268 it doesn’t seem necessary or add any value. It is just an overpriced error scan. I believe it is BMW fault asking to do such expensive overlook of the car. For this value we should see a full report with pictures and details, or BMW should remove such useless thing from list of recommended “services“. More
This dealership has great customer service! The service area and customer waiting areas are spotless. Work is completed on- time with no surprises. A loaner car is always offered with is extremely helpful area and customer waiting areas are spotless. Work is completed on- time with no surprises. A loaner car is always offered with is extremely helpful! I would definitely recommend this dealership. More
My visit to BMW to potentially end my existing lease early and move into a 2020 was great. Steve K is awesome and worked very hard to find the perfect car for me based on my needs . He delivered once ag early and move into a 2020 was great. Steve K is awesome and worked very hard to find the perfect car for me based on my needs . He delivered once again and picked up my new car the following day. More
Drove from Michigan to Ohio to purchase a vehicle from this dealership. From the salesman to the finance guy, customer service is a priority here. Will be sure to come back in for future purchases and tel this dealership. From the salesman to the finance guy, customer service is a priority here. Will be sure to come back in for future purchases and tell others to do the same. More
Last two visit cost me more money because the dealer / service people missed key issues when checking car. When I pay for a multipoint check, I expect the check to be thorough. They missed two key items a service people missed key issues when checking car. When I pay for a multipoint check, I expect the check to be thorough. They missed two key items and it cost me. More
The service department is very squared away and is always willing to answer my service questions with patience. They take the time to understand my concerns and don’t just jump to conclusions. willing to answer my service questions with patience. They take the time to understand my concerns and don’t just jump to conclusions. More
Great service! Good experience every time I am there. Staff was very friendly and great at communicating with me. Loaner vehicle was great as well Staff was very friendly and great at communicating with me. Loaner vehicle was great as well More
I was on a mission looking for a BMW M550i for several weeks as far away as Fairfax VA, Arkon, and Cincinnati. Steve Messinger help bring the mission to fruition. After a horrendous test drive in Arkon, I weeks as far away as Fairfax VA, Arkon, and Cincinnati. Steve Messinger help bring the mission to fruition. After a horrendous test drive in Arkon, I called Steve and asked him about one of his cars after a long drive from Dayton. He stated,... "the car is in great condition. I'm not going to waste your time driving from Dayton". He had the car ready for me the next day in their showroom garage outside the cold rainy weather. The presentation and price point sealed the deal—best price in OH. See Steve Messinger for stellar service! More