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BMW of Toledo

Toledo, OH

4.6
868 Reviews

7600 Central Ave

Toledo, OH

43617

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Showing 868 reviews

December 05, 2020

Thanks to KC Snyder for all of his help. Ten years strong with Yark and second round with a New BMW. Thanks again C. Wilson More

by CEEWILSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme McBride
Dec 09, 2020 -

BMW of Toledo responded

That's awesome! Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 03, 2020

Yark provided good service. But I recommend to improve “vehicle check report”. At $268 it doesn’t seem necessary or add any value. It is just an overpriced error scan. I believe it is BMW fault asking to More

by Pauloxxi
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
Dec 04, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

December 03, 2020

This dealership has great customer service! The service area and customer waiting areas are spotless. Work is completed on- time with no surprises. A loaner car is always offered with is extremely helpful More

by Ron.earl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
Dec 04, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and recommending our dealership! We look forward to serving you again in the future!

December 03, 2020

My visit to BMW to potentially end my existing lease early and move into a 2020 was great. Steve K is awesome and worked very hard to find the perfect car for me based on my needs . He delivered once ag More

by PAULETTECOUSINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kizewic, Bailey Hejl, Kenny Donley
Dec 03, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 03, 2020

First service on my BMW; everything went well and they got me in and out faster than expected. I was happy with the services received. More

by NANKAT3321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
Dec 04, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 03, 2020

Drove from Michigan to Ohio to purchase a vehicle from this dealership. From the salesman to the finance guy, customer service is a priority here. Will be sure to come back in for future purchases and tel More

by EBIRGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Schoen
Dec 03, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 03, 2020

Last two visit cost me more money because the dealer / service people missed key issues when checking car. When I pay for a multipoint check, I expect the check to be thorough. They missed two key items a More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Iseler
Dec 09, 2020 -

BMW of Toledo responded

We apologize your experience has led you to leave us a negative review. Your satisfaction is our main priority and have forwarded your review to proper management for further information. While we perform a courtesy check of every vehicle coming into the shop, it’s not an exhaustive inspection; it doesn’t include vehicle scanning, for example. We would love the chance to speak more to you about this but unfortunately we are unable to find anything under this username. When you have a moment, please reach out to our Service Manager, Keith, directly at 419-842-7976. We look forward to hearing from you and looking into your concerns further.

December 02, 2020

The service department is very squared away and is always willing to answer my service questions with patience. They take the time to understand my concerns and don’t just jump to conclusions. More

by bradjohnson
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler, Jim McAuley
Dec 02, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 02, 2020

Great service! Good experience every time I am there. Staff was very friendly and great at communicating with me. Loaner vehicle was great as well More

by LEISTER80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Bryan, Jim McAuley
Dec 02, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 02, 2020

I was on a mission looking for a BMW M550i for several weeks as far away as Fairfax VA, Arkon, and Cincinnati. Steve Messinger help bring the mission to fruition. After a horrendous test drive in Arkon, I More

by JWBLACKSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Messinger
Dec 02, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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