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BMW of Toledo

Toledo, OH

4.6
868 Reviews

7600 Central Ave

Toledo, OH

43617

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Showing 868 reviews

December 09, 2020

I was pleased with the service and knowledge. I will certainly visit the dealership if I have questions. Showroom clean and hospitable. I have heard vehicle service is very good More

by Dcgot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Maiden, Bailey Hejl, Kenny Donley
Dec 09, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 09, 2020

I had a minor repair that required in some parts. The service center at BMW Toledo was able to get me in quickly as a walk-in, take care of the matter and give me back on the road. The people that work t More

by SCOTT.CIOLEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace, John Iseler, Kyle Kissling, Jim McAuley
Dec 14, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 09, 2020

Great loaner at no charge and friendly staff. Easy to work with. Enjoyed the x3m. Has been a great experience every time I take my vehicles in More

by HILUX652
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luc , John Iseler, Kyle Kissling
Dec 14, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 08, 2020

Awesome Service awesome cars very knowledgeable about the vehicles clean and tidy atmosphere I got a great deal on a great car very satisfied beautiful automobile... thank you More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Donaven Pierce, Bailey Hejl, Alexis Roob
Dec 09, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 08, 2020

Attentive. I was very impressed with service here. After needing to bring vehicle back when part came in, John fit me into the schedule quickly. More

by LGILLJEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Iseler
Dec 09, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

December 08, 2020

Chris in the sales dept has always made himself available and answered all my questions completely and professionally. The few times I’ve required service, everyone in that department has been courteous a More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace, Chris Miller, John Iseler, Kyle Kissling, Mason Bryan, Jim McAuley, Kenny Donley
Dec 09, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 07, 2020

I needed a service checkup at 41,000 miles. Every thing was checked out, hopefully. I also purchased four new tires. I had a courtesy vehicle overnight. All was uneventful. More

by CMBECK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
Dec 09, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

December 07, 2020

Kyle was very helpful .I wanted to delay the regular servicing for 2 months since closer to mileage time, he agreed and not pushed me More

by LALAINE
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
Dec 09, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

December 07, 2020

The service provided was above and beyond my expectations. Kyle was very informative and well versed. I will be returning for future services needed and maybe to buy a new vehicle. More

by DERONEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
Dec 09, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

December 07, 2020

Several mistakes, 1st oil change and snow wheels purchase. Oil change well done, great customer service. New purchase & labor was not BMW quality. Experiences starting from the automated notificatio More

by IT Flower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Wallace, Teresa Trombley, John Iseler, Kyle Kissling, Jim McAuley
Dec 09, 2020 -

BMW of Toledo responded

We apologize your experience has led you to leave us a negative review. Your satisfaction is our main priority and have forwarded your review to proper management for further information. After speaking with management, again we truly apologize for the 1-day shipping delay caused by FedEx. It is always our first wish that orders go directly through our dealership before relying on the BMWUSA web portal. There are occasional errors that occur and we are working with our partners at BMWUSA to resolve them.

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