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BMW of Toledo

Toledo, OH

4.7
865 Reviews
Since 1981, Yark Automotive Group has served the new car, used car and car maintenance needs of Toledo-area residents in a way that continues to impress. We've grown a lot in those years but we continue to provide individual focus and attention when it comes to our vehicle selection and repair/body work services. At BMW of Toledo, we're proud to serve as your go-to source for new and used BMW vehicles for sale, high-quality BMW service and certified BMW repair. We're proud to be part of a dealership group that's been the largest-volume new and used dealership in Northwest Ohio and Southwest Michigan. We're always looking forward to the next batch of vehicles to roll off the BMW assembly line and we maintain an expertise on the features and specification of each one to best answer any question a customer may have. Our staff members strives to connect every customer who comes through our door with the right new BMW vehicle for their needs. For new BMWs, used BMW, or certified BMW repair, BMW of Toledo, serving Ann Arbor, Monroe, Farmington Hills and Ottawa Hills, has you covered. If you're so inclined to repair your vehicle yourself, we can get you any of the manufacturer-certified BMW parts you might need along the way. The BMW of Toledo auto repair and service team believes excellence is a continuous pursuit. As such we're constantly training and retraining and upgrading our maintenance and auto repair shops with the latest technologies available. Come once, and you'll immediately see the difference. And you don't have to take just out word for it. Ask around. The word on our high level of customer satisfaction has spread fast. Visit BMW of Toledo today and see for yourself our stellar lineup of new BMW models, including the 5 Series, 3 Series, X3, X5, X6. our line of M Performance vehicles, our impressive used car inventory; and our top-notch auto repair and service facilities. Plus, you'll have the opportunity to meet our knowledgeable and friendly staff. You can find us easily at 7600 W Central Ave Toledo, Ohio, 43617. If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

7600 Central Ave

Toledo, OH

43617

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Showing 865 reviews

December 18, 2020

I was on a mission looking for a BMW M550i for several weeks as far away as Fairfax VA, Arkon, and Cincinnati. Steve Messinger help bring the mission to fruition. After a horrendous test drive in Arkon, More

by JWBLACKSTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Hejl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and giving us an opportunity to serve you! Please let us know if there is anything more we can do!

December 17, 2020

Excellent customer service! Very pleasant waiting room and kept me Updated. Would recommend to anyone that likes to be treated well. Very affordable as well More

by magina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 17, 2020

We found a van online that we really loved. Our grandfather has always spoken so highly of BMW of Toledo. We could not have been more disappointed. Although our salesman was kind and polite, our ex More

by Meghan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mason Bryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schoen
Dec 18, 2020 -

BMW of Toledo responded

We apologize your experience has led you to leave us a negative review. Your satisfaction is our top priority and have forwarded your review to proper management for further information. Our market based pricing is explained online with our inventory. We try our best to make it clear to each of our customers through our base statement, that we rarely discount the price of vehicles because of live market pricing. We eliminate the back and forth negotiating by making sure we have some of the best prices in the market, the internet does the negotiating for you, so to speak. You may pay more somewhere else with the illusion you are getting a better price just because you were able to negotiate. We provided Carfax and market report showing we were the lowest priced vehicle with relative miles. We offered to pay for another key but because we are not a Honda dealer we informed you that you would need to order from Honda. We hope you can accept our sincere apology and please know that it is never our intention to have any of our customers feel less than satisfied with their experience.

Dec 18, 2020 -

Meghan responded

Thank you for that. Yes, after our grandfather called and spoke with someone, I was offered reimbursement for a second key. I appreciate that very much.

December 16, 2020

As always the service was terrific. With the current pandemic scare, I was able to wait at home and have my car delivered to my garage! More

by pgrozanski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Dec 18, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 16, 2020

I visited the service department on Thursday, December 10 to have Jim McAuley take a look at a few scratches to my two week old X4 M40. Jim, without hesitation, could see I was in distress and assured me the More

by WGIACCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewayne
Dec 18, 2020 -

BMW of Toledo responded

Wow, what a great review! Thank you for your review and sharing your experience with us! We appreciate your continued business over the years and look forward to serving you again in the future!

December 16, 2020

After being run off the road a couple months back I found myself in need of a qualified BMW shop to handle the repairs. Jim at Yark BMW service center was phenomenal and helped get everything right...mechani More

by My10mm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

BMW of Toledo responded

Customer satisfaction is our top priority and appreciate you bringing this matter to our attention giving us the opportunity to look into this further. We apologize for your experience and have forwarded your concerns to proper management for more information. We did a repair to the right side lower part of the front bumper on your vehicle. Your insurance company wrote the order to blend within and do a full clear. Unfortunately, it's your insurance company that will not pay to recondition the complete bumper cover. If you have further questions regarding your repair, please contact our manager, Eric, directly at 419-842-7884. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future and gain your trust back in our company.

December 16, 2020

Kyle’s service level was excellent. I received my car many days before I thought I would he made it a priority for me to get my new car fixed so I could have it back as soon as possible. Kyle was excepti More

by PAULETTECOUSINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

December 16, 2020

Jon Iseler and Teresa (Parts Department) were helpful in addressing parts issue at the time of installation of the M Performance exhaust including a warranty repair to interior lighting. More

by Michael Steeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 16, 2020

Prompt, polite and professional. The service staff goes out of their way to serve customers and the lounge area is clean, refreshments are available and the seating is comfortable. More

by Mnixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kizewic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 16, 2020

It’s always a pleasure dealing with the BMW staff, John did a great job. Very professional and it was a pleasure dealing with him. Great job merry Christmas to all of you More

by mrgazaui
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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