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BMW of Toledo

Toledo, OH

4.6
868 Reviews

7600 Central Ave

Toledo, OH

43617

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Showing 868 reviews

January 11, 2021

I need to get my 100,000 mile check up. Kyle did an excellent job identifying the items that were required to be addressed at the hundred thousand mile mark More

by Dawnmcgaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
Jan 12, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 11, 2021

I'm always satisfied with the quality of service. Kylewas so nice taking care of my car and updating me on future needs. Will be back soon. Thanks, More

by actalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
Jan 12, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

January 10, 2021

I bought a VW from this dealer ship , I got a great price and an excellent service, look forward to buy a BMW down the road. More

by joe saadeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Wahidy
Jan 11, 2021 -

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information.

Jan 17, 2021 -

joe saadeh responded

My complaint was satisfactory I will definitely do business with BMW yark again

January 09, 2021

Enjoyed dealing with our salesman. Good sense of humor without being over the top, or terribly aggressive. Manager could have done a bit better, but we went for it anyway. More

by RJBWATER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Wahidy, Mason Bryan
Jan 11, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 08, 2021

Helpful staff and friendly and dedicated service staff. They kept the car until it was fixed and did a good job of updating me along the way. More

by BRANDON.KEITH.WANDELL
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
Jan 11, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 08, 2021

If i could give 0 i would. i have had my car back for 2 weeks out of over 5 months. they never call me back, never advised me of using non bmw parts which i believe is required before it’s done. never emai More

by hbrown5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
someone last named donahue, eric, and the girl that answers the phone at collision
Jan 11, 2021 -

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. Your vehicle came back for additional damage from when it was stolen. It was dropped off without an appointment. We had to order a headliner, buff a few spots, and send it to service for mechanical issues. Your vehicle is done; Eric spoke with your brother early last week and also left a message on your cell. You wanted a second key, but was advised when you picked the vehicle up the first time we have to have a valid registration and I.D. We still have not received this.

January 08, 2021

Wonderful to work with Yark Auto BMW. The experience went well. There was no pushy salesmen trying to sell you a car. They wanted to help you with you automotive needs. More

by Eric Kartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Messinger, Kenny Donley
Jan 11, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 08, 2021

Great folks with great service. If you’re there ask for Glen. Awesome guy to work with through your sales process! Bailey and Mason as well! Great team. More

by DUDHRA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Bryan, Glen Maiden, Bailey Hejl
Jan 11, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 08, 2021

I bought a pre owned Mercedes from them, I still go here for my services instead of Mercedes dealership. Much better customer service and prices than the local Mercedes dealership. More

by Basil Ekhraiwesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
Jan 11, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 08, 2021

Was satisfied with the work performed. The work was completed in time. Also recommended what else is needed that will help in next service visit More

by ajayjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
Jan 11, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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