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BMW of Toledo

Toledo, OH

4.7
865 Reviews
Since 1981, Yark Automotive Group has served the new car, used car and car maintenance needs of Toledo-area residents in a way that continues to impress. We've grown a lot in those years but we continue to provide individual focus and attention when it comes to our vehicle selection and repair/body work services. At BMW of Toledo, we're proud to serve as your go-to source for new and used BMW vehicles for sale, high-quality BMW service and certified BMW repair. We're proud to be part of a dealership group that's been the largest-volume new and used dealership in Northwest Ohio and Southwest Michigan. We're always looking forward to the next batch of vehicles to roll off the BMW assembly line and we maintain an expertise on the features and specification of each one to best answer any question a customer may have. Our staff members strives to connect every customer who comes through our door with the right new BMW vehicle for their needs. For new BMWs, used BMW, or certified BMW repair, BMW of Toledo, serving Ann Arbor, Monroe, Farmington Hills and Ottawa Hills, has you covered. If you're so inclined to repair your vehicle yourself, we can get you any of the manufacturer-certified BMW parts you might need along the way. The BMW of Toledo auto repair and service team believes excellence is a continuous pursuit. As such we're constantly training and retraining and upgrading our maintenance and auto repair shops with the latest technologies available. Come once, and you'll immediately see the difference. And you don't have to take just out word for it. Ask around. The word on our high level of customer satisfaction has spread fast. Visit BMW of Toledo today and see for yourself our stellar lineup of new BMW models, including the 5 Series, 3 Series, X3, X5, X6. our line of M Performance vehicles, our impressive used car inventory; and our top-notch auto repair and service facilities. Plus, you'll have the opportunity to meet our knowledgeable and friendly staff. You can find us easily at 7600 W Central Ave Toledo, Ohio, 43617. If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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7600 Central Ave

Toledo, OH

43617

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Showing 865 reviews

January 19, 2021

First time with BMW of Toledo. Have been loyal to Lexus for 40 years. Trying something new. So far so good. I have a fabulous salesman and have had a service call that went well. More

by Beebe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

BMW of Toledo responded

Wow, thank you for your review and sharing your experience with us! We truly appreciate your business and allowing us the opportunity to serve you! We look forward to serving you again in the future!

January 19, 2021

Absolutely horrible. Went in for regular service maintenance twice in November of 2020. Neither time did the service department mention that I might need new rear brakes soon. 1,500 miles later in e More

by JOJO4599
Recommend Dealer
No
Employees Worked With
John Iseler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

BMW of Toledo responded

We truly apologize for your experience at our dealership while at our service department. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated to you. We appreciate you bringing this matter to our attention because it allows us to focus on areas in which we need to improve and truly understand your frustration. We value you as our customer and have shared your feedback with the appropriate department, team members and proper management to ensure you receive exceptional service on all future visits.

January 18, 2021

Always great experience Kyle was super and jumped in for Always great experience Kyle was super and jumped in for John! Very happy as always! Great service from 2 great guys! We trust them implicitly More

by schafs1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 18, 2021

I appreciate the cleanliness and professionalism of the Yark Toledo BMW dealership and the service that they provide. Each of the customer service agents are cordial and professional. This means a lot as m More

by Je suis contente
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 16, 2021

Bmw of toledo listened to what I needed to have done to my BMW and has a friendly atmosphere with great people that work there More

by Stevethomas313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 15, 2021

Excellent service and professional staff.I appreciate Excellent service and professional staff. I appreciate your job done in my BMW it’s good to have a dealer located so close to home More

by CONSTANZO.RODRIGUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 15, 2021

Salesmen was excellent and helpful. Guy writing up my car sale needs more training. had to make extra trip to get my papers. Glen went out of his way to make me happy. Love my car you all did a great job. More

by S1ROCHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Bryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Maiden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Jan 20, 2021 -

S1ROCHE responded

Bryan did not go over any thing about what I was being charged. he just want to charge me extra money each month to have my car washed and oil changed. Had to go back to get my sale papers. Found I was charged for extra stuff that was not told to me. The price I agreed to ended up costing about 2000 Dollar more than I wanted. Process took so long and learned nothing. He put papers in an envelope and when I got home ,sale papers were not there. Have to say I did feel scammed. Love my car, but he should have gone over the sale with me.

January 15, 2021

The service we received was good. My dis- satisfaction lies with the unusually high cost of the repair compared to other service centers we have used. Should I ever recommend this service center I will ca More

by SUPERBEE4406PK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Kissling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. The $700.00 charge also included a vehicle check service that you were due for. As far as the cost of the ignition coils, the coils are made specifically for BMW and that may not be the case for the aftermarket parts that you were looking at. You used a coupon and Kyle did not charge for installation, as well. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

January 15, 2021

Excellent service, professional, prompt. All service team starting from advisors to technicians are the best. Special thanks to Kyle. He is one of best advisers. Also thanks to Jim and John for helping out. More

by agendy_82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 15, 2021

Service at BMW, Yark, is incredible. They always go the extra mile, extremely polite, timely and has always taken care of any issue. I will always purchase a car from these guys. More

by Cher.Silverman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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