BMW of Tigard - Service Center

Service Drop off, loaner car and pickup all done quickly. Everything done on time and at the agreed price. Very nice lounge but I did not have to spend any Drop off, loaner car and pickup all done quickly. Everything done on time and at the agreed price. Very nice lounge but I did not have to spend any time in it More

I took my vehicle in for service It took an 2 hours to get an oil change and because he said he didn’t know how to do the paperwork envolving my pre-paid coupon book. In addition he d It took an 2 hours to get an oil change and because he said he didn’t know how to do the paperwork envolving my pre-paid coupon book. In addition he didn’t return my coupon book. More

Unresponsive Service Rep and Extensive Delay My service rep was never available for a call and didn't return my call. In addition, I put a request in a year ago for the Takata airbag recall re My service rep was never available for a call and didn't return my call. In addition, I put a request in a year ago for the Takata airbag recall replacement and continue to get a "we don't have parts" response. More

Great service experience; service consultant excellent! Chris, my service consultant, created the best service experience I have had to date! Addressed my questions and provided good feedback. The car was r Chris, my service consultant, created the best service experience I have had to date! Addressed my questions and provided good feedback. The car was ready when promised. Thanks for making a dreaded service visit positive! More

Quick and efficient service. Got a staple in my tire in my i3 which a super rare tire. Kuni had it so I went to them to get it repacked. They tried to fix but could not. Good expe Got a staple in my tire in my i3 which a super rare tire. Kuni had it so I went to them to get it repacked. They tried to fix but could not. Good experience. More

caring and helpful on time, courteous not pushy explaind everything. received rental car. did not have to wait on rental. car was ready and waiting on time. was off on time, courteous not pushy explaind everything. received rental car. did not have to wait on rental. car was ready and waiting on time. was offered umbrella. More

Excellent customer service from Audra Audra listened to my concerns and went above and beyond to address and resolve my issues. I consider her a very valuable employee for Kuni! Audra listened to my concerns and went above and beyond to address and resolve my issues. I consider her a very valuable employee for Kuni! More

Great service deppartment! Longtime service customer. Have been bringing all of my BMWs here for service over the years. These are the BMW experts! Worked with Kory and he made Longtime service customer. Have been bringing all of my BMWs here for service over the years. These are the BMW experts! Worked with Kory and he made sure my experience was stellar. More

Great Service The service department operates in an extremely efficient manner. Very friendly both on the phone to make the appointment and at check-in and check-o The service department operates in an extremely efficient manner. Very friendly both on the phone to make the appointment and at check-in and check-out. More

I needed service for my 328i (oil changes and check up) I checked in at 7am and did some paperwork. And got out about 9am. They are very nice and very professional. Their waiting room is very nice , clean, I checked in at 7am and did some paperwork. And got out about 9am. They are very nice and very professional. Their waiting room is very nice , clean, free coffee and cakes. I like Kuni BMW. More