550 Reviews of BMW of Tigard - Service Center
Best Place to buy and service BMW We have always had great service at Kuni BMW both buying and servicing our car. When we are ready for a new car, it's Mike Baggs we go to. We have always had great service at Kuni BMW both buying and servicing our car. When we are ready for a new car, it's Mike Baggs we go to. More
A big help. They fought with the extended warranty company for me. I could have had my car back 2 days earlier but the company wouldn't respond to the dealer in a They fought with the extended warranty company for me. I could have had my car back 2 days earlier but the company wouldn't respond to the dealer in a timely manner. Dan fought for me and I am very grateful for it. More
Good service, consistently I've been using KUNI service for 10 years over 3 different BMWs. They're very solid; repairs are done right the first time, they keep you informed, an I've been using KUNI service for 10 years over 3 different BMWs. They're very solid; repairs are done right the first time, they keep you informed, and there's no pressure to fix "extra" stuff they find. It's expensive, but the loaner car program (for me) is super convenient and saves a lot of time. Since they've always been honest and thorough, I've continued to take my cars there. The one star off is only because sometimes they miss little details I ask them to check on. That could be because I drive 10 year old cars and they do almost all their service work on much newer vehicles. It's definitely not a big issue. More
Air Bag Recall I called in during a recent snow storm, hoping there might be a cancellation. They took we right in and guaranteed the replacement would be completed I called in during a recent snow storm, hoping there might be a cancellation. They took we right in and guaranteed the replacement would be completed within 2 hours. It was, and I was on my way! Christopher made it happen ... Thanks! More
Repair/battery Great service - had “severely discharged battery” warning. Kuni service arranged. An immediate appointment and provided a loaner car. Service advisor Great service - had “severely discharged battery” warning. Kuni service arranged. An immediate appointment and provided a loaner car. Service advisor was very professional and efficient. More
Had Trailer Hitch installed on X3 All personnel were to the point and very courteous. Vehicle was done ahead of schedule. I was given a loaner to use. I would return again for servic All personnel were to the point and very courteous. Vehicle was done ahead of schedule. I was given a loaner to use. I would return again for service. More
Kuni Service Dept Chris LaPorte was very helpful. He got me processed and in a loaner car in a very short time. Chris kept me up to date on my car's progress. Chris has Chris LaPorte was very helpful. He got me processed and in a loaner car in a very short time. Chris kept me up to date on my car's progress. Chris has a great customer service attitude and is excellent to deal with. I'd rate Chris and the service at Kuni BMW on this visit a 10/10. More
Parking brake malfunction Appreciate Chris in helping me get this issue resolved since it was the second occurrence. Thank you to Madison for arranging a loner car as well. Appreciate Chris in helping me get this issue resolved since it was the second occurrence. Thank you to Madison for arranging a loner car as well. More
Kuni is great!! Always a great experience- from arranging an appointment and loaner- to reviewing needed service and implementing service. Great use of technology fo Always a great experience- from arranging an appointment and loaner- to reviewing needed service and implementing service. Great use of technology for communicating. I’ll be back. More
Service Time First time BMW owner and this was my first time experiencing Beaverton BMW service center. They were there to great me when I pulled in and took me in First time BMW owner and this was my first time experiencing Beaverton BMW service center. They were there to great me when I pulled in and took me into the service department and introduced me to the service rep. He explained what would be done to my car and all the costs. When I picked my car uop he again went through what was done and the report of the service, walked me out to my car, which was washed and vacuumed. I had a great experience with this professional team. More