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BMW of Tigard - Service Center

Tigard, OR

4.4
550 Reviews

550 Reviews of BMW of Tigard - Service Center

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April 26, 2023

Dan was really helpful in addressing my specific needs. He also had was able to answer my questions about running winter tires(phenomenal in rain) year round and having the tech check my wear. Videos are a More

by mpy1115
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Dan Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

BMW of Tigard responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. We look forward to your next visit! Take care!

April 24, 2023

My car was making a funny noise that was somewhat difficult to explain. Dan Daily listened to my very non-technical report on the situation and had the technician do a thorough analysis. The problem More

by LaurieSm1les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beni Jinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee MacLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevyn Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalal Abou-Jamous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Burcak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Mayko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

BMW of Tigard responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. We look forward to your next visit! Take care!

April 23, 2023

I have always had top-notch professional service done in a timely manner. No complaints at all. More

by billhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

BMW of Tigard responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2023

Had a problem with battery range on our hybrid. Kori made sure the shop did a thorough evaluation and came back with a result and suggestions for improving range on battery alone. Very pleased wi More

by garyrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Ufkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

BMW of Tigard responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kuni BMW! We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2023

I've only had 3 or 4 visits to Kuni BMW since purchasing my car, but I have been very impressed with the level of professionalism, knowledge and customer service I have received each visit. David Fernando w More

by teddymartinjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

BMW of Tigard responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. Thank you, and have a fantastic day!

March 09, 2023

Not very professional for a luxury establishment. Struggled with getting work promised taken care of. I should not have to get frustrated and then treated as if you are doing me a favor; where is t More

by Jaclyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Higgins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

BMW of Tigard responded

Hi Jaclyn, we're very sorry that you had a negative experience with our team. Our service manager has worked to take care of your vehicle and it is ready for pick up today. Our leadership team will be meeting with you as you pick up your vehicle, so we can apologize in person and make sure everything is resolved to your complete satisfaction. We very much value your business and hope we can continue to earn your business going forward. Sven Wood General Manager Kuni BMW

March 05, 2023

Thanks Dan and David, very good job! Car service came in fast, everything was super perfect! More

by 328dinua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

BMW of Tigard responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

March 05, 2023

Good service completed on schedule on a factory recall. Nice waiting area with snacks and coffee More

by screen name
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

BMW of Tigard responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 10, 2023

I had a very pleasant experience. My service representative was very friendly and made me feel comfortable and confident Kuni was going to do a good job. She was great educating me on More

by nickcj77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Nash
Feb 12, 2023 -

BMW of Tigard responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2023

Always a great experience with their service department. Friendly, customer-focused approach. Greatly appreciated in these days of poor customer service with other companies More

by joepdxgall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Hung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

BMW of Tigard responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. We can't wait to see you again, have a great day.

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