550 Reviews of BMW of Tigard - Service Center
Dan was really helpful in addressing my specific needs. He also had was able to answer my questions about running winter tires(phenomenal in rain) year round and having the tech check my wear. Videos are a He also had was able to answer my questions about running winter tires(phenomenal in rain) year round and having the tech check my wear. Videos are a high value addition to any service experience. More
My car was making a funny noise that was somewhat difficult to explain. Dan Daily listened to my very non-technical report on the situation and had the technician do a thorough analysis. The problem difficult to explain. Dan Daily listened to my very non-technical report on the situation and had the technician do a thorough analysis. The problem could have become disastrous, but was found and solved! I take my car to KuniBMW from my house in Olympia, WA for the outstanding performance by Dan Daily and the service department. More
I have always had top-notch professional service done in a timely manner. No complaints at all. a timely manner. No complaints at all. More
Had a problem with battery range on our hybrid. Kori made sure the shop did a thorough evaluation and came back with a result and suggestions for improving range on battery alone. Very pleased wi Kori made sure the shop did a thorough evaluation and came back with a result and suggestions for improving range on battery alone. Very pleased with the level of service and the friendly and professional way it was delivered. More
I've only had 3 or 4 visits to Kuni BMW since purchasing my car, but I have been very impressed with the level of professionalism, knowledge and customer service I have received each visit. David Fernando w my car, but I have been very impressed with the level of professionalism, knowledge and customer service I have received each visit. David Fernando was my tech on this visit and he delivered the exact BMW customer service experience that all BMW customers hope to receive. David was my very first tech when I brought my vehicle in for service two years ago and I hope he will always be available for me! More
Not very professional for a luxury establishment. Struggled with getting work promised taken care of. I should not have to get frustrated and then treated as if you are doing me a favor; where is t Struggled with getting work promised taken care of. I should not have to get frustrated and then treated as if you are doing me a favor; where is the honest and let’s make it right attitude?? Sales manager was the worst similar to sales person when I bought the car; seems to me unfriendly bunch in sales area. However Much better in service! Thank you Jeff and Priscilla! More
Thanks Dan and David, very good job! Car service came in fast, everything was super perfect! Car service came in fast, everything was super perfect! More
Good service completed on schedule on a factory recall. Nice waiting area with snacks and coffee Nice waiting area with snacks and coffee More
I had a very pleasant experience. My service representative was very friendly and made me feel comfortable and confident Kuni was going to do a good job. She was great educating me on My service representative was very friendly and made me feel comfortable and confident Kuni was going to do a good job. She was great educating me on how to change the settings I was inquiring about. Kudos! More
Always a great experience with their service department. Friendly, customer-focused approach. Greatly appreciated in these days of poor customer service with other companies Friendly, customer-focused approach. Greatly appreciated in these days of poor customer service with other companies More