BMW of Tigard - Service Center

They do a good job I have purchased cars here in the past and it really depends on who you're dealing with. The last couple of times they've forced me to buy from bmw I have purchased cars here in the past and it really depends on who you're dealing with. The last couple of times they've forced me to buy from bmw of portland. I do use them for service as they have a ton of loaners which is nice for my schedule. Again, depending on who they assign you as your service advisor can affect your experience. This time I got Kory. He isn't much on making you feel better... just a straight to the point/ these are the facts kinda guy. I wouldn't say aggressive but just locked in his position. There are others that can help you buy into why you need said service/why you should spend the money/how the warranty works. I don't know why they assign you a different advisor every visit. Other ones remember me when they see me and I'd rather be handled by them. They should keep you with the same person as long as they're still working in the dept. More than once, i end up having more knowledge on how Kuni and/or bmw warranties work which can be strange but they do a good job on the car which is the ultimate reason you're there. Most people bend over backwards to make sure you're taken care of. More

Excellent servicr Priscilla was very friendly and helpful. The services were perfect quickly and my vehicles was returned cleaned, I have always found Kuni to have plac Priscilla was very friendly and helpful. The services were perfect quickly and my vehicles was returned cleaned, I have always found Kuni to have placed customer care as a told priority. More

Very good experience as long time customer driving BNW The bottom line is my problem gets solved every time. I visit the dealership, people are great to work with. My leasing experience make me want to do The bottom line is my problem gets solved every time. I visit the dealership, people are great to work with. My leasing experience make me want to do it over and over More

emergency issue supported Had a real big issue with her tire been damaged dealer took us in right away who is able to help us fix everything . staff was courteous professional Had a real big issue with her tire been damaged dealer took us in right away who is able to help us fix everything . staff was courteous professional and Very helpful More

Overwhelmed It was very easy to set up my appointment on line. I was able to get a loaner car for the day making even better! They called and gave me the estima It was very easy to set up my appointment on line. I was able to get a loaner car for the day making even better! They called and gave me the estimates on my repairs. I was stunned at the pricing! I went home to think it through. It was not there fault that so much had be done but the labor cost was outrageous! More

Great service for repair and service Great service and Communication. All done very fast and great updates. Davion was super helpful very thorough and very nice to work with. Thank you Great service and Communication. All done very fast and great updates. Davion was super helpful very thorough and very nice to work with. Thank you More

Great BWM Service Provider I brought my 535 in for a repeat service that was previously performed elsewhere in the Portland metro. The problem reoccurred, and rather than make t I brought my 535 in for a repeat service that was previously performed elsewhere in the Portland metro. The problem reoccurred, and rather than make the same mistake twice I toot it to Kuni. The staff was very prompt, courteous, and focused on identifying and addressing the problem and getting me on my way. These folks take customer care to another level, with and emphasis on a customers time, and quality BMW service that epitomizes the brand. A no-brainer here folks, if it’s broke, bring it to Kuni. More

Excellent customer service and follow-through As always, Dalal is warm, intelligent, and works with me to answer any questions or solve any problem. It is wonderful to work with staff who are As always, Dalal is warm, intelligent, and works with me to answer any questions or solve any problem. It is wonderful to work with staff who are empowered to work with customers and want to make sure both the dealership and the customer are satisfied, not just one or the other. More

Run flat tires The Kuni people were very helpful when my tire suddenly went flat. They examined all my tires and are helping me get a partial refund on my tire under The Kuni people were very helpful when my tire suddenly went flat. They examined all my tires and are helping me get a partial refund on my tire under warranty. Grant was particularly good at getting my car serviced quickly and communicating when service was done. More

Excellent service and continuous helpful updates Excellent experience. Real xxxxxxand so easy to do business with . Hours of operation are very good and the way they handle the drop off for service w Excellent experience. Real xxxxxxand so easy to do business with . Hours of operation are very good and the way they handle the drop off for service was ideal More