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550 Reviews of BMW of Tigard - Service Center
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September 06, 2018
Routine issues Loaner and all done in a few hours. Got great service from Drew when he took me to my loaner—fast and explained paperwork better than ever before. Loaner and all done in a few hours. Got great service from Drew when he took me to my loaner—fast and explained paperwork better than ever before. More
by BMW owner
Employees Worked With
Devin Wells, Audra Nash
September 05, 2018
Terrible welcome, excellent loaner car and actual service The quality of service is the reason why we have BMWs. In the last quarter the welcome/in funnel pesonel have changed from wonderful and welcoming The quality of service is the reason why we have BMWs. In the last quarter the welcome/in funnel pesonel have changed from wonderful and welcoming to don't care- why are you here? It's really a shame. I'm sure this can be resolved with personal education, again the rest if the service chain is wonderful the loaner car, the service managers and mechanic staff are pobably the best in Oregon! More
by Bmw
Employees Worked With
August 30, 2018
Fast, convenient. My one minor concern was that the back of the car where the warranty work was done was not cleaned very well and marks were left on the seat and the d My one minor concern was that the back of the car where the warranty work was done was not cleaned very well and marks were left on the seat and the door. More
by lwerner
Employees Worked With
August 30, 2018
Right on time BMW did the oil change and maintenance check right on time and my car runs so much better after that. Communication was great! The shuttle driver P BMW did the oil change and maintenance check right on time and my car runs so much better after that. Communication was great! The shuttle driver Paul picked me up right on time, exactly at 12:30 pm where he dropped me off- that was awesome service! Lastly, whoever cleaned my car found my missing Fitbit watch ! Overall I say service was excellent! More
by RefBaron
Employees Worked With
Shuttle driver Paul, Audra Nash, David Stout
August 29, 2018
Great Service! Dropping my car off for service at Kuni BMW is always a pleasurable experience. David Fernando does a great job and I’d recommend him to anyone. Keep Dropping my car off for service at Kuni BMW is always a pleasurable experience. David Fernando does a great job and I’d recommend him to anyone. Keep up the great work! More
by 435_Beemer
Employees Worked With
August 29, 2018
Excellent service II am always impressed with the professionalism, courtesy and perks at the Kuni Dealership in Beaverton! Complimentary Monday manicures? Where else wo II am always impressed with the professionalism, courtesy and perks at the Kuni Dealership in Beaverton! Complimentary Monday manicures? Where else would you find that? More
by BMW lover
Employees Worked With
August 28, 2018
Car was brought back to customer after service dirty. Service advisor seemed unaware that car was not washed properly or at all when returned to customer. Wiper blades not offered to be chang ed out for n Service advisor seemed unaware that car was not washed properly or at all when returned to customer. Wiper blades not offered to be chang ed out for new ones during service. This is not the quality of customer service that I have come to expect from kuni BMW or their service advisors. Based on this experience, I would not recommend kuni BMW for future business. More
by Carowner
Employees Worked With
People who attempted car wash., Grant Mitchell
August 25, 2018
Excellent service and follow up My service appointment was handled very efficiently and professionally. The service was completed in less time than estimated, while I waited. And the My service appointment was handled very efficiently and professionally. The service was completed in less time than estimated, while I waited. And the recommendations for future service needs were clear and helpful. More
by Jerry
Employees Worked With
August 24, 2018
Excellent Service Kuni BMW provides excellent service, very efficient, professional/friendly staff. I highly recommend Kuni BMW. Thank you for the good service. I will Kuni BMW provides excellent service, very efficient, professional/friendly staff. I highly recommend Kuni BMW. Thank you for the good service. I will continue to go to Kuni BMW. More
by HeatherB
August 23, 2018
Annual service on X5 The service receptionist when I called was courteous and offered service opening times available. They had a time slot available within a couple of da The service receptionist when I called was courteous and offered service opening times available. They had a time slot available within a couple of days of my change oil alert coming on. I was happy they were able to get me within a few days The service was to take two hours. I read a book while waiting Asked Grant Mitchell if they could check the tire pressures because the gas mileage was not efficient. Also the windshield wiper water reservoir was empty. They completed service under two hours and washed my car though it was quite clean. I appreciated driving off with the car knowing I received excellent service and truly noticed the tires pressure difference much more for the better. The feel of good tires and their appropriate pressure are important to me. More
by Aventine
Employees Worked With
Grant Mitchell
