BMW of Tigard - Service Center

Everything was done and in the time promsed. If i did not live so far away, i would definitely come back If i did not live so far away, i would definitely come back More

I would like to commend Audra from BMW Service for her exceptional service. She demonstrated a high level of professionalism and kindness throughout my experience. The quality of customer service I receiv exceptional service. She demonstrated a high level of professionalism and kindness throughout my experience. The quality of customer service I received was outstanding. Additionally, the technician, Christopher, who serviced my BMW was meticulous, attentive to detail, and treated my vehicle with great care. Thank you, BMW of Tigard, for a job well done. More

Everything was great - I didn't have to wait long and the environment in the dealership was comfortable. I particularly appreciated the video of my vehicle's inspection and updates via text, along with the o environment in the dealership was comfortable. I particularly appreciated the video of my vehicle's inspection and updates via text, along with the option to pay online. Ingrid is fantastic!! More

Audra and the rest of your team with whom I interacted were great! Thank you! were great! Thank you! More

I called the service advisor on 8/28 and got his voicemail, I asked for more information about the quoted front-end brake pad replacement and haven't heard back. Today is 8/30, so 3 days, no respons voicemail, I asked for more information about the quoted front-end brake pad replacement and haven't heard back. Today is 8/30, so 3 days, no response. I had a 9am appointment and it took more than a hour to do a simple oil change. "Jiffy" lube you folks are not. More

I would like to take a moment to express my sincere appreciation for Dan Dailey's outstanding service. His exceptional communication skills and meticulous attention to detail have made a significant im appreciation for Dan Dailey's outstanding service. His exceptional communication skills and meticulous attention to detail have made a significant impact on my experience at BMW of Tigard. Dan consistently goes above and beyond to ensure that every aspect of his work is handled with care and precision. His professionalism and dedication are truly commendable, and I am grateful for his efforts. Thank you, Dan, for your exemplary service! More

I have not always loved the dealerships I've bought cars from but I really like the (former) Kuni BMW team especially Kory Ufkin who is the main reason I go back for service. I have not been to the new sho from but I really like the (former) Kuni BMW team especially Kory Ufkin who is the main reason I go back for service. I have not been to the new shop yet but I will be taking my X3 in for service in August and look forward to see the friendly faces of the service folk. More

Priscilla has been professional as a service supervisor. She took time to explain all the details on the job, videos etc. ensure customer have all the information to make the right decision! She goes extra She took time to explain all the details on the job, videos etc. ensure customer have all the information to make the right decision! She goes extra mile to ensure customer needs are satisfied. I will recommend her and this dealership for service! Harry More

While most of the staff at BMW Tigard’s service center are nice and polite, my experiences with Jeffrey Cline have been extremely disappointing. His behavior is consistently disrespectful, and he seems to are nice and polite, my experiences with Jeffrey Cline have been extremely disappointing. His behavior is consistently disrespectful, and he seems to have no understanding of basic customer service. I’m not alone in this—many other customers have had similar negative interactions with him. It's a shame because the rest of the team provides excellent service. FYI BMW, the problem and damage we had weren’t fixed professionally. We tried to make an appointment, and this is the treatment we received! We had to go to social media in order for the management to respond back to us, and this is the message we got from the manager: "Good morning Mr. XXX. . I understand you have an appointment tomorrow here at BMW of Tigard, your appointment has been canceled. Due to past interactions and negative posts on social media about the dealership, we would prefer you use another location for your service needs. Thank you. Text STOP to opt-out. --Jeffrey Cline BMW of Tigard" We will keep going to social media until that person gets fired. I strongly urge management to address this issue promptly to ensure that all customers receive the quality service they expect from BMW. More

My Service Advisor Priscilla Allard is super amazing, friendly, knowledgeable, and approachable. She made the entire repair process for my vehicle stress free and was even successful in negotiating a war friendly, knowledgeable, and approachable. She made the entire repair process for my vehicle stress free and was even successful in negotiating a warranty coverage for a sizable repair. I would love to work with her again in the future. More