BMW of Tigard

Great Dealership-Andre rocks! Kuni BMW and Andre went the extra mile and made our recent car buying experience very enjoyable. We will be back for any future car needs. We bought Kuni BMW and Andre went the extra mile and made our recent car buying experience very enjoyable. We will be back for any future car needs. We bought a used vehicle and the detailing (scratch and door ding removal) was wonderful and unexpected. Good job Andre! five stars More

Poor service mindset I brought my vehicle in for a faulty valvetrain under warranty. I was told by David that there were no warranty repairs needed and that I only had a l I brought my vehicle in for a faulty valvetrain under warranty. I was told by David that there were no warranty repairs needed and that I only had a limited issue with non-warranty items. This was contrary to the diagnosis from an independent, Certified BMW shop north of the River. When I confronted David about the previous findings, he doubled down on his faulty assessment. After taking time out of my busy schedule to come down in the middle of a hectic workday, Priscilla agreed that there were in fact warranty repairs that were required to restore the vehicle's performance. These ultimately included an eccentric shaft, motor and sensor assembly, vehicle software update and other miscellaneous items that were overlooked by their technician, either deliberately or through incompetence. I was then told that the repairs would be finished that or the following day. Over the course of the next three days, I was told an evolving story about the repairs and the technician's findings, mostly by David. In the end, the technician 'found' the exact same faults the independent shop identified in a single afternoon, and that I had previously communicated to both David and Priscilla at Kuni. Apparently warranty repairs are not a priority for this dealership or their service center. I will be returning to my local repair shop for the non-warranty repairs based on the care and consideration that I have received from Kuni. I will also seriously reconsider where I intend to purchase my next vehicle this year. More

Lots of dealers sell cars, Kuni BMW includes a relationship! Enjoyed working with Devin. I usually have lots of questions and Devin always had answers. Impressive! I'm sure it's difficult to keep all the knowled Enjoyed working with Devin. I usually have lots of questions and Devin always had answers. Impressive! I'm sure it's difficult to keep all the knowledge on all the different models straight but Devin did a great job. Second time we have worked with Ben and really appreciate the way he makes the paper avalanche process almost enjoyable! Two employees that helped make this experience an enjoyable one for Mary and I. Thanks guys! More

Ask for Izzy -- Best experience! After a HORRIBLE experience dealing with VW of Salem, I found myself in the market for another used vehicle. I found a great little BMW X3 that was ol After a HORRIBLE experience dealing with VW of Salem, I found myself in the market for another used vehicle. I found a great little BMW X3 that was older, but in amazing condition at Kuni BMW. From the second I stepped onto the lot, Izzy greeted me and treated me with respect and kindness. He went above and beyond with making sure the car was ready to leave the lot when we came back the next day to pick it up. This dealership is transparent, friendly, and welcoming. Do yourself a favor, just go there. As a young female who bought her car alone, I didn't feel taken advantage of. Izzy took me on a LONG test drive, was honest about the things I asked (I was buying an older BMW), and worked on getting me a deal I felt really comfortable about. Izzy and Kuni BMW are everything you hope to find in the car buying experience. More

Great Service I had no idea that when I bought my BMW at Kuni BMW how great the service department would be. Everyone there is very helpful. Once I started working I had no idea that when I bought my BMW at Kuni BMW how great the service department would be. Everyone there is very helpful. Once I started working with Chris LaPorte I always ask for him when I need to bring my car in. He takes care of everything More

My recent purchase at Kuni BMW was my fist time working with this dealership and with this sales associate. It was a wonderful experience. Andre listened too my wants, needs and budget and pulled together with this dealership and with this sales associate. It was a wonderful experience. Andre listened too my wants, needs and budget and pulled together several options. It felt so easy and was completely pressure free. He was so knowledgeable. As a female on a budget I was concerned about car shopping on my own. I felt completely taken care of and trusted Andre through the whole process. Trevyn handled my paperwork and I was pleased that he was able to surprise me with a better interest rate than my own credit union! Highly recommend! More

Service was great as always. Chris was awesome.. He took care of everything . I was more than satisfied by the professionalism of everyone working there. care of everything . I was more than satisfied by the professionalism of everyone working there. More

Adam was very pleasant and knowledgeable. He spent a Adam was very pleasant and knowledgeable. He spent a lot of time with us and he did not pressure us at all. He answered all our questions a Adam was very pleasant and knowledgeable. He spent a lot of time with us and he did not pressure us at all. He answered all our questions and went to get info if he needed to! Even after we left we contacted him and he helped us get some things we needed. He was Great! More

Excellent experience with knowledgeable, friendly and flexible help from Jay Meeuwsen. Especially appreciated being able to take the car on an extended drive and Jay’s personal understanding of the elec flexible help from Jay Meeuwsen. Especially appreciated being able to take the car on an extended drive and Jay’s personal understanding of the electric i3 More

Grant was great! He communicated with me the whole time and let me know what was going on. The loaner car is super helpful too! I appreciate the video w/explanations as well. and let me know what was going on. The loaner car is super helpful too! I appreciate the video w/explanations as well. More