BMW of Tigard

Great customer service! Friendly, welcoming, fast, and very helpful associates. They made my purchasing experience pleasant! Friendly, welcoming, fast, and very helpful associates. They made my purchasing experience pleasant! More

Purchasing a new car can be a little intimidating, but at Kuni BMW I never felt that. They are very welcoming, great customer service and they are quick and good at what they do making it simple and not stre Kuni BMW I never felt that. They are very welcoming, great customer service and they are quick and good at what they do making it simple and not stressful on the buyer which I appreciated so much. More

I was very impressed by my test drive and pre-purchase experience with Steve Cho. It was easy to set up an appointment and the vibe was very pleasant and informative. It's clear Steve has been doing this experience with Steve Cho. It was easy to set up an appointment and the vibe was very pleasant and informative. It's clear Steve has been doing this a while and knows how to treat prospective customers, even if they aren't exactly ready to buy that day. More

Did not have fun .unwillingness to work with cutomer. Decided to go another direction with any other dealer. Boy cash sale just gets you nothing these days. There loss i guess…. Decided to go another direction with any other dealer. Boy cash sale just gets you nothing these days. There loss i guess…. More

I am the new family member to BMW and I have the worst experience with Kuni BMW service department service manager. I see he is the MOST not human. I just purchase a 2016 BMW i3 Range Extender and the whe experience with Kuni BMW service department service manager. I see he is the MOST not human. I just purchase a 2016 BMW i3 Range Extender and the wheel lug key missing. I really need to remove and replace if possible, He mention it is $180 for the lug key. I am willing to pay for it but he state on my 1st attempt on friday evening at 5pm, I can understand everyone leaving for the day so no mechanic can do the job. The next day Saturday I come back as a 2nd attempt, he come back out and state you can come back on another day we have no time for you today. I ask if he can help since my tires are bald and need to replace since I already schedule for new tires to put on same day. He state that he can get me in another day and no help at all. I feel a bitter in my mouth. I look up to another BMW dealership, BMW Portland. I arrived and not only I got a pleasant greeting they give me a discount and got the lug key for only $38. You know where I be going from now on for new BMWs and services. KUNI owner, your dealership is a joke and no human soul. I wouldn't review you any star at all but I must put in a 1 star. Very Dissatisfied and would never recommend anyone to your dealership. More

It was fast and streamlined our salesperson understood our wants in a vehicle and make a recommendation our wants in a vehicle and make a recommendation More

I had an exceptional buying experience with Cameron. He was knowledgeable, courteous and extremely helpful. My whole "purchase" time was less than 30 minutes. Incredibly easy and i got exactly the car i w was knowledgeable, courteous and extremely helpful. My whole "purchase" time was less than 30 minutes. Incredibly easy and i got exactly the car i wanted. More

I work on boats up in Alaska so communication is normally by text . I texted Nathan in July about new rims and tires(specifically winter tires) and he handed me to Caleb. Caleb researched and answered every by text . I texted Nathan in July about new rims and tires(specifically winter tires) and he handed me to Caleb. Caleb researched and answered every question I had and when we found the ones I wanted put a hold on them for me so as soon as they were available. I made my appointment from the boat and brought my car in Allen had my loaner car ready to go and I was on my way in 5 minutes. My car was finished the same day and again 5 minute pick up. Awesome service on what was a 3 month project of me asking questions, getting pricing, etc. More

I was looking for a used car for commuting. I didn't want to spend a lot of time negotiating... just in and out, write a check and leave, I wanted to work with a dealership I could trust to stand behind thei to spend a lot of time negotiating... just in and out, write a check and leave, I wanted to work with a dealership I could trust to stand behind their product. I wanted to work with a dealership that respected their own reputation; that stood on their name, not some slogan. I found the car online and contacted Kuni. They were quick to get back to me and after a short listen, connected me with a sparkling sales representative, Maia Shave. She quickly understood that I was more interested in buying a car than shopping for a car. I asked a few questions and she hunted down the facts. We had a quick conversation about price and she made a modest adjustment to address my goals. Honestly, I spent maybe 20 minutes on email and maybe 5 on the phone to set up my visit to Kuni. She and the car were ready when I arrived and all-in-all I think I spent a little more than an hour on the transaction. Smooth as silk, I left with a nice little vehicle that I think will serve me well for a number of years. Thanks, Kuni, and especially, thanks Maia for getting everything right the first time. I couldn't be happier. More

Maia and her team worked with us to make sure we had exactly the vehicle we were looking for. exactly the vehicle we were looking for. More