BMW of Tigard

Excellent closing experience Although it is always exciting to buy a new car- especially a BMW, I have found that the completion of the final contract paper work to often be a ted Although it is always exciting to buy a new car- especially a BMW, I have found that the completion of the final contract paper work to often be a tedious experience. Even though the price has been settled, it seems like there is a non ending number of forms that need to be signed and initialed. Mitch Allee set me up with Joseph Taft while the initial paper work was being set up. Joseph did an excellent job of clearly explaining the many technology features of the 4 series BMW that I was purchasing. Joseph sat in the car with me and and systematically demonstrated both the car's controls and displays and also the features of the iDrive system. He was very thorough and clear in his explanations. I was quite impressed how much He was able to clearly communicat in the 30-45 minutes he spent with me. So by the time this training was done the paper signing went quickly. More

Thanks for the outstanding customer service Loved Ethan... I'll be back for my tutorials in the next few weeks. I'll give him a call when I'm ready. Cheers! Loved Ethan... I'll be back for my tutorials in the next few weeks. I'll give him a call when I'm ready. Cheers! More

New car purchase experience Great experience purchasing a new car with customer service from Chuck Arfstrom, Ethan Drakely and Tyler Murdock. I would definitely make future pur Great experience purchasing a new car with customer service from Chuck Arfstrom, Ethan Drakely and Tyler Murdock. I would definitely make future purchases from Kuni BMW. More

Always a pleasure to do business with Kuni BMW We had another wonderful experience with Kuni BMW this month. This is our 5th BMW and our 2nd purchased from Kuni BMW. Steve Cho was our sales represe We had another wonderful experience with Kuni BMW this month. This is our 5th BMW and our 2nd purchased from Kuni BMW. Steve Cho was our sales representative in both cases, and we will ask for him again and again. Steve is very friendly, helpful and knowledgeable, and displays the highest level of integrity. On this visit we also met with Shelby Johnson, our finance representative. Shelby is also tremendous… very nice, explained our options very well, very patient, very responsive. Shelby worked quickly and efficiently and we were on our way in short order. Our “genius” was Ethan Drakely. Ethan was exactly what you would hope for from a BMW dealer… quality explanations, great “user interface”, patient and pleasant. Ethan explained the features of the car and offered his business card and another call/visit anytime. All in all… a great experience again at Kuni BMW. More

"xxxxxxPros" I use the term a "xxxxxxpro" when describing professionals in any field that not only are appreciated by their customers, but also set a standard for I use the term a "xxxxxxpro" when describing professionals in any field that not only are appreciated by their customers, but also set a standard for other professionals. My experience at Kuni embodied this. It's not a coincidence that Mr. Mike Baggs has had a long history of success. He held true to one of the fundamentals often lost in sales......LISTEN to your customer. He did such a great job of listening to me that he provided a solution that I couldn't say no to that day. I was interested in coming back in a few days to drive a few cars, but was compelled to take action the 1st day I was there because he listened to what my needs and wants were, and provided a perfect solution that I simply couldn't say no to. He was thoughtful, positive, thorough, and respectful. I am thrilled with my purchase and hope to be back for my next car before he decides to hang up his driving shoes and retire! More

Buying an SUV I can sometimes be a difficult old fart, especially when comfronted by a young whiper snapper salesman....however he knew his stuff (product), had pas I can sometimes be a difficult old fart, especially when comfronted by a young whiper snapper salesman....however he knew his stuff (product), had passion, and did a good job on behalf of BMW. The dealership as whole reflected the same, especially pride in what they offer. Dealing with Finance and after-sales was even a pleasure....imagine that. This is my first BMW....the adventure begins :-) More

Excellent Service and Price Satisfaction Steve, Ethan and the whole team at Kuni provided my wife and I with such excellent service and communication that we were hard pressed to seriously co Steve, Ethan and the whole team at Kuni provided my wife and I with such excellent service and communication that we were hard pressed to seriously consider their competitor's comparable vehicle. From our first test drive, Steve stayed in communication with us on available models that fit our specifications. Ethan's follow-up on the vehicle introduction was patient and informative and everyone was sensitive to our time restrictions. I would certainly buy from the team at Kuni again. More

Excellent Experience Thanks to Mike Baggs and Ethan Drakeley for making the car buying experience an excellent one! I would recommend Mike to anyone interested in a new v Thanks to Mike Baggs and Ethan Drakeley for making the car buying experience an excellent one! I would recommend Mike to anyone interested in a new vehicle.....he is a master of his profession!! More

Very thorough Connor was very thorough in going over my car details. He was very patient and approachable. Connor knew his product and did a good job in explaining Connor was very thorough in going over my car details. He was very patient and approachable. Connor knew his product and did a good job in explaining all details. I recommend Connor to anyone interested because he is truly a genius. More

Excellent experience on purchase of an X3 BMW I would like to thank Jay Meeuwsen and Ethan Drakeley for making my car buying experience an A+ with the dealership. Their attention to my needs and I would like to thank Jay Meeuwsen and Ethan Drakeley for making my car buying experience an A+ with the dealership. Their attention to my needs and promptness of response are both very commendable and I would recommend you to personally ask for them on your next car purchase at the dealership. Their patience and professionalism with just the right touch of warmth and friendliness has made it an all round great experience thus far. I wish them well and hope to get a similar reception from the dealership for all my servicing needs going forward. I would also like to thank Andy for the efficient paperwork and finishing touches to the financing piece before we left with the new car. More