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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
677 Reviews

677 Reviews of BMW of The Woodlands - Service Center

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October 29, 2022

The service was great the process was easy. I really like the video of the issues and the check out process was smooth More

by Dave_kelliher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 07, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 27, 2022

Jamie was extremely efficient, professional and helpful. I. Ame a day early by mistake and she accommodated me. Dealership was clean. More

by Nancy Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 06, 2022 -

BMW of The Woodlands responded

Hi Nancy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 23, 2022

Honza and Bailey went above and beyond to help us in our time of need. More

by seki8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honza and Bailey
Report | Print
Oct 31, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 19, 2022

BMW Jamie was extremely accomodating and helpful (even though I arrived one day early-my bad). The annual check-up for my BMW went well and I was alerted at each stage of the inspection about costs. War More

by nancydee`1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie in service, Lisa Parasrami
Report | Print
October 16, 2022

Joe in the maintenance dept was great. Scheduled maint went smooth. Had a loaner car for me and my car was taken care of and cleaned up beautifully. More

by Michaelmorris221122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Oct 21, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2022

Waited 3 hours for annual service and tire rotation. The wait seemed excessive to me. More

by Dennis Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
Report | Print
Oct 19, 2022 -

BMW of The Woodlands responded

Hi Dennis, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2022

It took awhile but the work was good and the service advisor was helpful and polite. More

by ruff13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braydon
Report | Print
Oct 19, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 13, 2022

Robert Jenkins in Service and Connor Spencer is Sales were excellent. Will definitely come back and refer them. Thanks!! More

by acamacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins, Connor Spencer
Report | Print
Oct 18, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 06, 2022

Nariah took great care of me. Very professional, clearly communicated what was needed for my X5. Highly recommend. More

by overseas119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nariah Brown
Report | Print
Oct 12, 2022 -

BMW of The Woodlands responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 06, 2022

Great experience very happy with friendly and courteous and excellent service I received highly recommended A+ More

by WYLDEMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Oct 12, 2022 -

BMW of The Woodlands responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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