BMW of The Woodlands - Service Center

If negative stars were an option, they definitely would have received them. I have had multiple issues, on numerous occasions, and I honestly will never conduct business with them again. They lack communic have received them. I have had multiple issues, on numerous occasions, and I honestly will never conduct business with them again. They lack communication and professionalism. I expected more from a dealership, let alone a BMW dealership. More

Great customer service very pleasant environment very knowledgeable service technician and the other team members jump in to assist customers so they don’t have to wait for long. Really a great experienc knowledgeable service technician and the other team members jump in to assist customers so they don’t have to wait for long. Really a great experience. Thank you. More

Best customer service I have had recently, can compare with other brands as own other cars too. with other brands as own other cars too. More

Honza always goes above and beyond for me and my wife. nothing more to add. nothing more to add. More

Arnando is a great service advisor. Professional & efficient at caring for my car. Always great service at woodlands BMW Professional & efficient at caring for my car. Always great service at woodlands BMW More

I had a great experience at the BMW Woodlands location due to great customer service. due to great customer service. More

Excellent service department - experienced, interested, and service oriented. I’ve been with Honza for over 10 years and I’m glad to have him for advice. and service oriented. I’ve been with Honza for over 10 years and I’m glad to have him for advice. More

Friendly service department. Explained work needed well. Waiting area comfortable. Appreciate getting the car cleaned. Explained work needed well. Waiting area comfortable. Appreciate getting the car cleaned. More

Service takes about 4 hours, that’s too long, employee’s friendly, but needs more people work on weekends. friendly, but needs more people work on weekends. More

I am always happy with the service here and the staff. I had Armando as my service advisor for the first time, and he was very nice and thorough in discussing my car. I was very pleased with the result. I had Armando as my service advisor for the first time, and he was very nice and thorough in discussing my car. I was very pleased with the result. More