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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
677 Reviews

677 Reviews of BMW of The Woodlands - Service Center

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September 21, 2023

Very good service. Agent was very helpful. They did a great job on my car. More

by XJES06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armondo
Report | Print
Sep 24, 2023 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

Service and quality were as expected. Will be taking the car back to them in the future More

by Ranchoscott66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Sep 22, 2023 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 20, 2023

Bree did a great job with listening to what service I needed and communicating with us throughout the process. It was done quickly with no issues! Love coming here! More

by Travis S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Report | Print
Sep 24, 2023 -

BMW of The Woodlands responded

Hi Travis, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 19, 2023

If you need service get Honza to help. Professional and takes care of business every time He is a real asset to this dealership More

by Bob2235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Report | Print
Sep 22, 2023 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2023

Really nice staff and it was busy, however, longer than expected wait time with pre arranged appointment. More

by Kerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
10/10 service
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Sep 22, 2023 -

BMW of The Woodlands responded

Hi Kerry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 18, 2023

Armando’s customer service went above and beyond. Kept me informed and he communicated perfectly. More

by Rbrandon1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Sep 22, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

Working with Bre was good but on the whole the level of service has dropped over the last few years. This dealership has changed substantially over the past 10 years and not for the better! More

by Gary1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bre
Report | Print
Sep 22, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (936) 776-4610 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 15, 2023

The only reason we utilize this dealership is Bree - our service coordinator! She’s amazing! More

by Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Report | Print
Sep 19, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2023

I couldn't have had a better experience! They were prepared for me when I dropped my vehicle off & got 4 new tires & alignment. I was in and out within a day! Jason the new service manager s More

by Carlee King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason & Honza great experience & very organized & on it.
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Sep 16, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us, Carlee! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 11, 2023

Quiowa is my service advisor and she’s always very kind and keeps me informed frequently whenever I’m waiting on my car, the salesman Max made the process of buying the car very smooth and in general the d More

by Claskowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quiowa, Mazen
Report | Print
Sep 15, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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