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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
677 Reviews

677 Reviews of BMW of The Woodlands - Service Center

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October 25, 2023

Your team picked me up and came back for me when the service was complete. Brenna explained all the service and got answers for all my questions. It is an old car your team got me back on the road. Tha More

by gtrbm8120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenna Boun
Oct 28, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. If you're ever in need of more help, please let us know!

October 25, 2023

The people here are very polite, kind,friendly and knows their jobs. Thanks BMW and they wash and clean my car that's good business. More

by Chucky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quiowa Chambers
Oct 28, 2023 -

BMW of The Woodlands responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 25, 2023

Another great experience by the technical service team with special thanks to Hansa for quick diagnosis and turnaround. More

by joelocetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hansa
Oct 28, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

The staff is very knowledgeable and professional and always provides an exceptional customer service experience. Since making the appointment, providing a loaner, been informative about the repairs that More

by Griselle Díaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Oct 28, 2023 -

BMW of The Woodlands responded

Hi Griselle, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 23, 2023

Excellent experience at BMW of the Woodlands. That's where I bought my X5, and where I do all my service checks. Bre was my service advisor and she was amazing! More

by barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre
Oct 26, 2023 -

BMW of The Woodlands responded

Hello Barbara, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Maintenance team was super helpful. Got my car into shop and out in the same day for general maintenance. Team kept me informed so no surprises More

by GMan2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando; Bob
Oct 28, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2023

Very well managed. Service advisor was helpful and knowledgeable. Will be back to this location. More

by mariavega1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Oct 22, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2023

I had amazing experiences at BMW of the Woodlands. First, I bought my X1 from the dealership with Conner about a month ago. He was attentive and took time to answer the many questions that I had. He p More

by Thyhouston2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeovanis Gonzales and Conner
Oct 22, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

October 17, 2023

Brenna was my service advisor and she was amazing. She went above and beyond to help me. Great customer service! More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenna
Oct 20, 2023 -

BMW of The Woodlands responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

My service counselor Armando provided excellent service and made the experience painless and he is an amazing employee. More

by ddreyes59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Oct 18, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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