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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
677 Reviews

677 Reviews of BMW of The Woodlands - Service Center

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November 13, 2023

10/10 recommend. Very great service. Helpful and fast friendly service. Will be coming back. More

by dallymayorga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
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Nov 16, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

November 11, 2023

Bree service writer is great. She restores my faith in the service department. Thank you More

by Darrinfunches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breena
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Nov 14, 2023 -

BMW of The Woodlands responded

Hello, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2023

This dealership made the entire process from keys to keys super simple, I highly recommend. More

by Israel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria, Jason
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Nov 12, 2023 -

BMW of The Woodlands responded

Hi Israel, thank you for taking the time to share your feedback with us. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

November 08, 2023

Replaced the tires and got alignment done on a 2023 340i. The camber was off post alignment and car started pulling left More

by 1234567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin
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Nov 11, 2023 -

BMW of The Woodlands responded

Hi, we are deeply disappointed by your experience at BMW of The Woodlands. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (936) 776-4610. We hope to hear from you.

November 07, 2023

Had an issue on my rear tire. They went out of their way to help and solve my problem as soon as possible. More

by adolfo.basile.75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeovani
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Nov 10, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

Hanza was fantastic - took us in right away and, as always, we had amazing service along with added perks like amazing attention to detail (cleaned the car inside and out), ensured everything was 100%, More

by adenatutino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanza
Report | Print
Nov 08, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 02, 2023

Very good customer service. I had to wait for a while but they kept me updated. More

by Jillbhurst
Recommend Dealer
Yes
Employees Worked With
Not sure
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Nov 04, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk. Safe travels!

November 02, 2023

Timely. Courteous. Efficient. Loaner as promised. Very happy. Our 2nd X5. Smooth overall process. Recommend them. More

by jckpar3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Nov 04, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

November 02, 2023

Jason was my service advisor. He kept me informed at all stages of the inspection, work scope and final billing. I trusted his recommendations because of his knowledge and explana More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roy
Report | Print
Nov 04, 2023 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

As always a very pleasant experience. The service department at BNW of the Woodlands stands out amongst other Auto Nation dealerships. It is nice to see that the original culture that a More

by piloteaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Report | Print
Oct 28, 2023 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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