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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
677 Reviews

677 Reviews of BMW of The Woodlands - Service Center

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February 09, 2024

Dealer provided excellent service and quality workmanship for key maintenance work. Our Service Rep Robert Jenkins was first class. Best rep we’ve had in many years! More

by Samudio1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
Feb 12, 2024 -

BMW of The Woodlands responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

February 09, 2024

Sales Advisor was fantastic. After the sale, I can’t get a response from Service except Receptionist who says they’re very busy and appointments are a week away. More

by lvraymond001
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Receptionist in Service
Feb 12, 2024 -

BMW of The Woodlands responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (936) 776-4610 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 05, 2024

The service department is great to work with Jason is a car guy and knows exactly what he is talking about. Guy is knowledgeable on the SIB/TSBs and knows pretty much all of the BMW car models inside and More

by BMW X3 M40i owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 06, 2024 -

BMW of The Woodlands responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 30, 2024

Great friendly courtesy service and great quality work and most of all my wife was happy her vehicle was detailed to her satisfaction and believe she is hard to please. I also I could tell the difference More

by hvaldez63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Feb 02, 2024 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 30, 2024

Honza was very nice. My car was fixed quickly. He addressed all of my concerns More

by Newcombbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Feb 02, 2024 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 26, 2024

Exceptional service facility. Service advisors do an excellent job maintaining communication and ensuring customer is satisfied with the work performed. A very well run operation. More

by 97TXAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Gabriel
Jan 30, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 25, 2024

Did a great job and provided me with a loner vehicle. My car was well cleaned after being serviced! Thank you More

by BMW driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Jan 27, 2024 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 20, 2024

Timely service. Dealership takes good care of car and people. We couldn’t ask for more More

by gsargent1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Hajacek
Jan 23, 2024 -

BMW of The Woodlands responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

January 18, 2024

Everyone at the dealership was professional, courteous and helpful. I have my car serviced at this dealership regularly and never been disappointed. More

by Carolyn G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Jan 20, 2024 -

BMW of The Woodlands responded

Hi Carolyn, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 16, 2024

The service people were professional and thorough in their handling of my issues, and even though I did not have an appointment they resolved the problems quickly. I will definitely be back in the futur More

by Coach Miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 19, 2024 -

BMW of The Woodlands responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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