BMW of The Woodlands - Service Center

Great customer service in the Woodlands location. Douglas was our service advisor and he was great to work with. He was very patient and understanding of our situation. We needed quick service. They Douglas was our service advisor and he was great to work with. He was very patient and understanding of our situation. We needed quick service. They went above and beyond for us. My daughter also had a great time in the showroom. Thanks guys! More

The service and sales team are always very friendly and ready to serve, they always meet my expectations ready to serve, they always meet my expectations More

The service department person, MrRobert Jenkins, , was very earnest in getting my service for the BMW done today and the use of the rental car was an added benefit because the service required more than j very earnest in getting my service for the BMW done today and the use of the rental car was an added benefit because the service required more than just a few minutes! All of the staff were very helpful. More

Service area nice clean and accommodating service representative was accommodating and kept us abreast of our vehicle representative was accommodating and kept us abreast of our vehicle More

I just had an oil change! The service lady called Q was extremely courteous explained everything to me.. I had a notice the day before I had a message come up saying my key wa The service lady called Q was extremely courteous explained everything to me.. I had a notice the day before I had a message come up saying my key was missing battery or something like that so I mentioned it to Ms. Q and she said my battery in fabe was probably low and without another word replaced it. No charge they sent a video home with me on my phone showing them under my car examine it and explaining nothing was wrong but I might want to have brake shoes checked in the next year, they are thorough and very nice! More

Excellent service team! Gabriel was courteous and prompt with communication. My 2024 X7 was towed in on a Sunday with a computer issue that left me stranded at the grocery Gabriel was courteous and prompt with communication. My 2024 X7 was towed in on a Sunday with a computer issue that left me stranded at the grocery store. I was devastated! I love that car! Gabriel called me at 7:30 Monday morning and had my car repaired, oil changed, took care of a recall, and installed new wipers by the end of the day. I couldn’t be happier with my unwelcomed experience. I will definitely be back for all of my maintenance. Thank you so much to Gabriel and Jimmy for such a pleasurable visit. More

The service department folks are always polite, courteous in on time. The Woodlands, BMW teams are more trusting than others that I have experienced. in on time. The Woodlands, BMW teams are more trusting than others that I have experienced. More

Great customer service, they took care of my car's maintenance in a decent time with decent charges. maintenance in a decent time with decent charges. More

This visit was easy and painless…. Jason is the best over there!! Everyone worked together and got me in and out quickly! It was a great experience! Jason is the best over there!! Everyone worked together and got me in and out quickly! It was a great experience! More

BMW of The Woodlands took excellent care of me and my vehicle as they always do! vehicle as they always do! More