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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
677 Reviews

677 Reviews of BMW of The Woodlands - Service Center

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June 11, 2024

One of the better dealerships I’ve been to. Everyone is extremely helpful and courteous. Dropped my car off and received it back when I was told to expect it. All questions and concerns were an More

by david_spady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack, Todd, Darnell
Jun 13, 2024 -

BMW of The Woodlands responded

Hi David, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2024

I am treated so well by this dealership. The service is efficient and exceptional, and most importantly they get it done right the first time. I very much appreciate the special service! More

by DonR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Victoria
Jun 13, 2024 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

The best service you can get in Houston. Awesome customer service. I definitely coming back for my normal services. More

by Reinier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 13, 2024 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2024

Upon your arrival they are quick and efficient addressing your reason for coming to them. More

by JCroker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery
Jun 12, 2024 -

BMW of The Woodlands responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

Service team is prompt to help me when I arrived. They were friendly and communicative throughout the morning. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Jun 06, 2024 -

BMW of The Woodlands responded

Hi, we appreciate you taking the time to leave us a response, Jeff! Feel free to stop by if you ever need any more help.

June 05, 2024

Prompt efficient and friendly service, made suggestions to keep the costs down, car ready when promised and all work done as agreed. More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 07, 2024 -

BMW of The Woodlands responded

Hello Simon, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2024

My service advisor kept me apprised of the work progress and my service technician emailed me a movie showing what he did. The technician then came out to tell me in person how things went! More

by ronliotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza and Alex
Jun 06, 2024 -

BMW of The Woodlands responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 04, 2024

Darnell in the service department was efficient, communicative and friendly. He made the service experience a good experience. When I left I felt taken care of. I’ll request to work with him in the More

by frenzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Jun 07, 2024 -

BMW of The Woodlands responded

Hi Frenzel, we're happy you found our staff Darnell to be so supportive during your experience here at BMW of The Woodlands. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 30, 2024

Highly recommend this dealership. The service director, Joe, was so helpful. I got a flat half-way into my 5 hour trip. I was stranded with my dog and child. Joe worked to get me back More

by nina.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe - service director
May 30, 2024 -

BMW of The Woodlands responded

Hi Nina, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

May 29, 2024

They are good, have good people working there like Gabriel! His gift of dealing with people makes him every special! More

by rosawise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Alex,
May 31, 2024 -

BMW of The Woodlands responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at BMW of The Woodlands! If you need more help, our team is available to talk -- safe travels!

May 31, 2024 -

rosawise responded

I forgot to add the fantastic job Alex, the mechanic did reviewing the car and explaining throughout the video. You guys take care of our car like if it was yours!

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