BMW of Tenafly

Marlen was fantastic. He was extremely helpful and went the extra mile for us. We had a great experience at BMW of Tenafly for our lease buyout, and would definitely work with Marlen again in the future. the extra mile for us. We had a great experience at BMW of Tenafly for our lease buyout, and would definitely work with Marlen again in the future. I would highly recommend working with Marlen. More

What a lovely dealership. I had an incredible experience there last week. Andrew Benti was so knowledgeable and friendly. I was torn between the different years/makes/models and he showed me all the feature there last week. Andrew Benti was so knowledgeable and friendly. I was torn between the different years/makes/models and he showed me all the features and differences so that I could make an educated decision. Andrew ensured that I purchased the perfect car for my needs and wants and I couldn't be happier. I didn't think it could be done but he converted a die hard Mercedes girl to a BMW and I am thrilled wih my decision. From the accomodating and professional Manager, Victor Sousa to the patient and thorough Finance Manager, Glenn DeFrancesco I was treated like a queen. Glenn took his time and kindly explained the maintainence programs and all the other plans that were available to ensure my peace of mind. I will never buy a car from anywhere else ever again. I love my Certified 2009 528xi and I am now worry free with my extended warranty and my maintainence plan. Thank you so much guys! More

I had the best experience ever with Marlen,he has helped me allot in picking the car i wanted and gave me the best price for it me allot in picking the car i wanted and gave me the best price for it More

Dominck, Sandra, and Ronnie went above and beyond! The staff and service was great! They were courteous and professional! Even staff that were not directly working with me or my car were friendly! My car' staff and service was great! They were courteous and professional! Even staff that were not directly working with me or my car were friendly! My car's service was done in only a short while. I drove it home and it seemed brand new- well maybe not brand new but the best a 2007 could be!!! Thanks again for everything! More

Great service, relaxed atmosphere and incredible staff are just a few of the reasons I have continued to frequent BMW of Tenafly over the past five years. The outstanding staff of BMW of Tenafly earned my are just a few of the reasons I have continued to frequent BMW of Tenafly over the past five years. The outstanding staff of BMW of Tenafly earned my business and loyalty by providing friendly and uncompromising service. I have been working personally with client advisor Angelo Guerriero since I began shopping at the dealer, I can honestly say I have yet to meet an individual as exceptional as he at any dealer I have ever been to. I have spent many hours across the desk from my man Angelo, all of which have been a pleasure. He is a truly exceptional individual; I strongly recommend anyone considering visiting or working with the dealer now or in the future (regarding new or used car sales) to ask for Angelo in particular. Not only has my experience with the client advising team at BMW of Tenafly been exceptional, but my experience with service advisor Dominick Vitetta and appointment coordinator Sandra Pilavdjian has been nothing short of fantastic. Dominick has taken care of all of my service needs with a smile since I began servicing my vehicles at BMW of Tenafly. He provides a great service, he is always diligent with regards to followup calls and vehicle updates, I would recommend anyone servicing their vehicle at BMW of Tenafly for the first time to specifically ask Sandra Pilavdjian(appointment coordinator) to work with Dominick. Sandra is also an incredible member of the Tenafly team. She is always willing to work with you to try and squeeze you in at the last minute or even get you in a complimentary loaner car when there seems to be none left! She is truly great and it is always a pleasure working with her. There is nothing to complain about when it comes to BMW of Tenafly. Angelo, Dominick, and Sandra have combined to truly make every experience with the dealer a fantastic one. I will continue to work with Angelo for all of my automotive needs now and in the future without question; and when that beautiful new BMW needs its first service, I will look forward to working with both Sandra and Dominick, as all three are exceptional individuals whom provide a truly exceptional service. More

I have just recently leased my first BWM and was thrilled with the service and attention that I received at BWM of Tenafly. The salesman who took care of me, Angelo Guerriero, could not have been more helpfu with the service and attention that I received at BWM of Tenafly. The salesman who took care of me, Angelo Guerriero, could not have been more helpful from start to finish. This was my first time leasing a car and the process was extremely streamlined and easy, not to mention I got a great deal! When it was time to pick up my car, Angelo spent a solid hour walking me through all of the car's features making sure that I would drive away confidant! I was treated very well by all BMW employees, including Kimberly Cain, who could not have been for helpful, honest, & efficient with regard to the financing. Needless to say, I had a GREAT experience at BMW of Tenafly, and I am very happy to recommend this dealership to my friends. More

I told Victor Sousa I'm having an issue with my vehicle. He had Sandra (Service Manager) give me a call (which was within a matter of minutes). She in turn set up an appointment with Robert (Service rep) fo He had Sandra (Service Manager) give me a call (which was within a matter of minutes). She in turn set up an appointment with Robert (Service rep) for the very next day! The repair shop's foreman drove with me in my vehicle to determine said issue. I was given a beautiful loaner for the day; the very next day Robert called for me to pick up my vehicle. The way (they) handled this issue was incredible; efficiency, reliability, professionalism, courtesy and convenience... Thanks Victor. Thanks Sandra. Thanks Robert. Thanks BMW of Tenafly... Yes, in that order!! Another satisfied customer. More

Crashed my car into a wood poll. Crazy damage. Great body work and customer service. Car was finished earlier than expected. Just in time for the holiday weekend. work and customer service. Car was finished earlier than expected. Just in time for the holiday weekend. More

Marlen's services exceeded my expectation. He's very thoughtful, respectful and friendly, knowing what I want and not pushy. I always heard bad car shopping experiences from others, but my dealing with thoughtful, respectful and friendly, knowing what I want and not pushy. I always heard bad car shopping experiences from others, but my dealing with Marlen was very pleasant. Since I can only come to the dealer later in the afternoon, he worked overtime to help me out couple of times. He's very patient and great at post sale service. I will highly recommand Marlen to my friends. More

The customer service offered by both Robert Ryan & Sandra Pilavdjian is one the reasons I continue to be a loyal customer (20 years)& over seven autos of Old Difeo & Tenafly BMW. Thank you Sandra Pilavdjian is one the reasons I continue to be a loyal customer (20 years)& over seven autos of Old Difeo & Tenafly BMW. Thank you More