BMW of Tenafly

We had a great experience at BMW of Tenafly. I would wholeheartedly recommend Rick Young to anyone - he was a real straight shooter and a pleasure to deal with. wholeheartedly recommend Rick Young to anyone - he was a real straight shooter and a pleasure to deal with. More

My experience with Ed Ng & Sandra Pilavdjian has been outstanding. Every time I need to service my car they go above & beyond to make me a satisfied customer. Your dealership makes it such a pleasure t outstanding. Every time I need to service my car they go above & beyond to make me a satisfied customer. Your dealership makes it such a pleasure to own a BMW & I have been so happy since I have purchased my car from Mikhail Lyubimov. I will always refer your dealership as I have never experienced such great customer service & I am looking forward to visit your dealership in the near future. More

An incredible experience from start to finish!! I drove 2 hours to get there and I would do it again any day. Rick Young is the most laid back, no-pressure, easy to work with Salesman I've ever encountered. hours to get there and I would do it again any day. Rick Young is the most laid back, no-pressure, easy to work with Salesman I've ever encountered. After searching for "my car" for months....he made it happen. Jose Santiago in Finance was phenomenal as well. Thanks for a great experience! More

Sean Mohammed was a very amiable representative of BMW. Sean Mohammed was a very amiable representative of BMW. He and Jose made the purchasing process quick and flexible. They were willing to work with m Sean Mohammed was a very amiable representative of BMW. He and Jose made the purchasing process quick and flexible. They were willing to work with me to obtain the vehicle I was looking for. More

First, I was originally sent to see Sean Mohammed from a friend that purchased a pre-owned car from Tenafly BMW. He spoke with my husband on the phone a number of times to try and figure out how he could he friend that purchased a pre-owned car from Tenafly BMW. He spoke with my husband on the phone a number of times to try and figure out how he could help us to find a car. The day we needed to come in he had personal business to tend to, so we were unable to meet with him. We first spoke with Burt who was very pleasant. He had a committment to another customer, so he sent us over to see Paul. He was absolutely amazing and truly the reason why we were sold on your dealership and vehicle. He was honest, knowledgeable and friendly. He took his time and was thorough in explaining all the little details of the car we were interested in. He didn't rush or pressure us which was such a nice change compared to other dealerships we had visited. He took us on a long test drive and was genuinely excited for us when we found the car we loved. As we waiting for all the paperwork to be done, we went to grab a bite to eat. We were nervous as we have been "wheeled and dealed" in the past when buying/leasing vehicles and that perhaps upon our return your finance person was going to come back to us with all these new fees and/or non approval of our loan for whatever reason. When we came back to the dealership we saw Paul getting out of our car and he turned to us and said "going to gas it up" with a huge smile on his face. It seemed as though he had just given a good friend wonderful news vs. him making a "sale". Again, it was truly an experience my husband and I will never forget and are greatful for as this was a big and exciting purchase for us. We know we will continue our relationship with the dealership for many years to come as well as highly recommend them to everyone we can. Jose Santiago was our finance guy who also was very warm, honest, friendly and helpful. He came to us while we were waiting to personally let us know how long he would be. When we met with him to finalize the sale, there was again, no rush, no pressure and it was a smooth, painless proceedure. I cannot say enough about these guys and we haven't stopped smiling since the purchase. Thank you! More

I have visited several dealerships throughout 2 years and this is by far the best. The salesperson Mikhail Lyubimov was very honest and the process for buying a new vehicle was quick& great compared to previ this is by far the best. The salesperson Mikhail Lyubimov was very honest and the process for buying a new vehicle was quick& great compared to previous experiences. He was very professional and made my experience a pleasant one. I would definetly recommend this dealership to anyone thinking of puchasing a vehicle used or new. More

I would highly recommend Luissa.She is amazingly Friendly and helpful. She went out of her way to make sure i was happy! I am seriously impressed by her! She helped me to finalize and close the deal pretty and helpful. She went out of her way to make sure i was happy! I am seriously impressed by her! She helped me to finalize and close the deal pretty quickly. More

BMW of Tenafly has a wonderful dealership going. I use my experience there as the standard of all my customer service expectations with other companies. Ed Ng specifically is a wonderful asset to BMW. His de experience there as the standard of all my customer service expectations with other companies. Ed Ng specifically is a wonderful asset to BMW. His detail to attention, supreme customer service and the way he makes you feel at ease when you come in with any problem is absolutely amazing. I unfortunately just ended my lease, but I promise to be back with BMW as soon as I can with the specific reason being the level of service that I've come to expect from Ed and BMW of Tenafly. I can't be grateful enough to them all. A+ rating to Ed and BMW of Tenafly. More

Worked with Mikhail to lease my new 750. He was always very friendly, attentive, knowledgable. Followed up on every detail in a very timely fashion. Made me feel comfortable, never rushed or high pressu very friendly, attentive, knowledgable. Followed up on every detail in a very timely fashion. Made me feel comfortable, never rushed or high pressure. Was patient as I took several test drives and took some time to make up my mind. Would not hesitate to deal with him again. More

Nothing less than excellence at every level! Fully accommodating to my specific delivery needs, unmatched pricing and the utmost professionalism! Highly recommend. Ask for Marlen by name! Lenny accommodating to my specific delivery needs, unmatched pricing and the utmost professionalism! Highly recommend. Ask for Marlen by name! Lenny Rubinstein More