BMW of Tenafly

Just great! Thanks Ernesto! I was on my way to a different BMW dealer to sign the lease contract for a new X5 when I run into Tenafly BMW and decided to stop by. Ernesto Motta, o I was on my way to a different BMW dealer to sign the lease contract for a new X5 when I run into Tenafly BMW and decided to stop by. Ernesto Motta, one of the dealers, was extremely helpful. He had a great disposition to work with me on the different alternatives that were realistic to my budget. He did not tried to push me to take a decision. The fact that they normally have a huge stock and Ernesto’s great disposition worked perfectly for me. I got a better equipped car in a much nicer color for less money. Ernesto went out of his way in every sense. Not only he stayed way pass his working hours but the next day he personally picked me up from work to take me to BMW to pick up the car. Just unheard of! This is my first BMW and if I decide to get another one in the future, it will definitely be with these guys. More

Outstanding CPO department I just purchased 750lix 2013 so happy with every person dose help me My sales representative was Mr Rodriguez,Vincente So helpful and answer all m I just purchased 750lix 2013 so happy with every person dose help me My sales representative was Mr Rodriguez,Vincente So helpful and answer all my questions Thank you again Sameh kamel More

Great buying experience We got our x5 here and Marlen helped us out with the purchase. He made the whole process very pleasant and gave us a very good deal as well. We'd defi We got our x5 here and Marlen helped us out with the purchase. He made the whole process very pleasant and gave us a very good deal as well. We'd definitely recommend them for your next BMW. More

Won a great lease on a great car from a great dealer! When Victor Sousa called after I attended a sales event to tell me that I had won the i3 two year lease, I was floored! I was always interested in the When Victor Sousa called after I attended a sales event to tell me that I had won the i3 two year lease, I was floored! I was always interested in the car, but never seriously considered it for myself...WOW do I love it! Been driving it for a week now everywhere I go, it seems to fit my constantly changing car needs and BONUS I get a lot head turns and questions! Everyone at the dealership especially Victor and Rich Aquino were terrific! The genius staff was so helpful and actually did know everything about the car. I would not only highly recommend this dealership, but the car as well. More

Bad experience w/ a client advisor I won't mention names, but I had a very poor experience here. I hope they can rectify this for future vehicle purchases that I WILL make from BMW. I won't mention names, but I had a very poor experience here. I hope they can rectify this for future vehicle purchases that I WILL make from BMW. More

I feel betrayed! I hated the car from the WEEK AFTER BUYING IT! I bought an X3 and from the 2nd [second] month it started to give trouble. The day before having it i I hated the car from the WEEK AFTER BUYING IT! I bought an X3 and from the 2nd [second] month it started to give trouble. The day before having it inspected at the DMV, the "CHECK ENGINE LIGHT" CAME ON and the car started choking for gas. Called the dealer, couldn't get through to anyone. I went in person since my one month warranty was a few days from being expired. They fixed the problem for free and I took the car to the DMV and the car wasn't passed since it had some "problems!" Took the car back to BMW Tenafly, Again. The "problem" was corrected and the car was passed. Four [4] months later the "CHECK ENGINE LIGHT CAME ON" and I called to make an appointment for service. I had to wait [2] two weeks for an appointment and I was slapped with a $2,500 bill of "Replacement of the STARTER COILS. [1] One month later "CHECK ENGINE LIGHT CAME ON, AGAIN!!!!!! This time it was a thermostat that malfunctioned and destroyed the "Reservoir/ water bottle" and that was another $800, again. Now, yesterday [SUNDAY 6th June, 2015] the car refused to start, it's now the FUEL PUMP HAS TO BE REPLACED at a cost of $1,000 dollars! I'm so through with this car and the people at tenafly BMW! Next week I plan on selling this car. IVE HAD ENOUGH HEADACHES FOR ONE CAR. More

Great Experience! I have to admit I was somewhat skeptical about retuning to a BMW dealership. I love the cars but some of the dealerships I have recently visited were I have to admit I was somewhat skeptical about retuning to a BMW dealership. I love the cars but some of the dealerships I have recently visited were not courteous and professional. BMW of Tenafly were exemplary in every way! I was greeted by Rick Young who shook my hand and with a warm smile introduced himself. I told Rick what I was looking for in a car. I test drove a 5 Series which was an excellent vehicle through a picturesque neighborhood down a winding road. We returned after 15 minutes and a beautiful 3 Series caught my eye. It was low mileage and stood out from the rest. Rick, my salesman grabbed the keys and we were off! When we returned, I met James in finance and left him a deposit. That following Tuesday I met with James again, who fully guided me through the business aspect, warranties, and contracts. The entire car buying experience was without pressure, professional and absolutely without question the smoothest purchase ever of an automobile. I felt confidence and knowing that there was a helpful and knowledgeable team behind the purchase of my car. More

Fantastic Car Buying Exp with Fred Siegel I just wanted to share my fantastic car buying experience at Tenafly BMW. Fred Siegel was my sales advisor and he gets my highest praise. This is my I just wanted to share my fantastic car buying experience at Tenafly BMW. Fred Siegel was my sales advisor and he gets my highest praise. This is my fourth BMW and I never realized what the car was capable of until Fred explained the dynamics and driving features of the car that make it "the ultimate driving machine". I always loved the way BMW drove and handled but now I understand why and how it does the things it does. I was looking for a 2015 BMW 335 GT which isnt a very popular model so many dealerships carry low inventory of this car. I had visited three other BMW dealerships in my quest to find the right one and none of them wanted to take the time and effort to let me get to know the GT model. I traveled to Tenafly because they had a fully loaded model that was a little over my budget but I figured I would check it out. I called the day before and arranged a test drive during my lunch break the next day. Fred had the car ready for me and he took me for a nice long test drive through windy roads and highways to show off the car's excellent features. We got back to the showroom and now it was time to talk price. I told Fred that the car was out of my budget but I really liked it. I gave him the number I was looking to spend monthly and he actually came back to beat it! Not only that but the SUV I was trading in was given a trade in value for $3000 more then the other local dealerships so I made out there as well. I came back a couple days later to take the car home with my wife. Fred explained all the features to us from front to back and then some. When you see him ask him about BMWs "drowse dial", its a pretty funny story. Again, its my fourth BMW and I never knew of all the things that the car was capable of doing until I finally was linked up with a very well versed, seasoned car guy like Fred. He even programmed our phones, our address in the nav system, and got us set up with the audio system by locking in our favorite stations and custom setting up the EQ to our type of music. More

Great Experience We got our 740li from BMW Tenafly yesterday and the entire experience was the best car buying experience we ever had SalesPerson : Roland Llupa Bus We got our 740li from BMW Tenafly yesterday and the entire experience was the best car buying experience we ever had SalesPerson : Roland Llupa Business Manager: Shaun Hayes Roland was terrific, he was friendly, courteous, knowledgeable and caring through out the process, he wasnt pushy and worked with us to get us the best deal on the car. He explained every part of the process and was prompt in responding to our questions He even got the car off the showroom display for a test drive which we struggled with other dealers in the area, most of them didnt even bother asking if we wanted to test drive the vehicle We got the car on a weekday and he had everything ready to go for us when we reached the dealership right from the finance documents to temp plates, the car was waxed and shining and waiting for us Roland even got the financing done in less than 45 minutes, we did 80% of the deal on email which was IMHO amazing Shaun guided us thru all the available options from paint to keys to tire protection, he was friendly and patient throughout the process. Roland & Shaun made sure that our previous BMW lease return was smooth and without any surprises Overall it was an excellent car buying experience thanks -madz & amey More