BMW of Tenafly

2017 BMW X5 This is my second time purchasing a vehicle at BMW of Tenafly and I could not be happier with the dealership. I purchased a BMW 530xi back in 2009 and This is my second time purchasing a vehicle at BMW of Tenafly and I could not be happier with the dealership. I purchased a BMW 530xi back in 2009 and the experience back then was great. I leased a 2017 BMW X5 now back in April and once again I had an excellent experience. I was searching for several days in many different dealerships and Tenafly was just better than the rest. They provided me with all the necessary information to any question I had and continue to provide excellent service. The entire process of leasing (this was my first leased vehicle) was explained thoroughly and the entire process went very smooth. They also provided me a great offer and didn't put any pressure on me to have to buy right away. I would highly recommend BMW of Tenafly to anyone who asks. More

2014 BMW X3 We had an excellent experience when buying our BMW X3. From the minute we walked into the dealership until we drove off the lot with our new car! We We had an excellent experience when buying our BMW X3. From the minute we walked into the dealership until we drove off the lot with our new car! We never felt pressured to purchase, all of our questions were easily answered and the entire process was handled easily and effortlessly. I also genuinely appreciate the patience and consideration they showed us as we had our 3 year old son with us- car shopping with a 3 year old is never easy, but we had a great experience! More

EXCELLENT SERVICE I would like to take this opportunity to thank the Service Team for the excellent customer service I received during my last visit on 6/12/17. John V I would like to take this opportunity to thank the Service Team for the excellent customer service I received during my last visit on 6/12/17. John Viola the Service Director efficiently coordinated assistance for my BMW 330 roadside issue. Sondra promptly contacted me explaining the details for the roadside assistance. Upon arriving at the dealership, I was greeted by the Customer Service Consultant Gem Garchitorena who was professional and efficient. John kept me informed during the entire process and the job was completed very timely. As always, the service process was excellent! More

Excellent Service This dealership offered excellent, accommodating service! Marlen is very pleasant to work with. He made our entire car shopping experience smooth and This dealership offered excellent, accommodating service! Marlen is very pleasant to work with. He made our entire car shopping experience smooth and seamless. Great, personable, upfront and honest guy! Will absolutely be coming back and referring people! More

Simply the very best Car Buying experience I have ever had. My Client Advisor Euna Wilson was an extremely professional and knowledgeable representative. Even though the vehicle had just arrived at the lot and My Client Advisor Euna Wilson was an extremely professional and knowledgeable representative. Even though the vehicle had just arrived at the lot and was preparing for sale she did everything humanly possible to make the process efficient and expeditious as I was on a time crunch. I was told every detail of the vehicle and each question I had about the process was met with an informed answer. Rickey Wan in Finance was absolutely the best in processing every inch of paperwork to complete the sale. Although expedited, I was informed every single step of the way. I would highly recommend anyone shopping for a New or Used vehicle to visit the good folks of BMW Tenafly. More

Awesome Experience with my X5 purchase Just purchased a certified pre-owned X5 from BMW of Tenafly and I must say it was a quick and easy transaction. My salesman Stef was very friendly and Just purchased a certified pre-owned X5 from BMW of Tenafly and I must say it was a quick and easy transaction. My salesman Stef was very friendly and professional the entire time and he knew a lot about the various vehicles on the lot. The entire staff was very attentive and friendly every step of the way, from sales and management to the finance dept. On top of it all, I got a great vehicle at a great price. Thanks again! -Nishad & Karishma More

Best Car Experience EVER Fabulous team at BMW Tenafly Jason Lee was wonderful he helping me create my beautiful new 5 series. He addressed every detail and concern I had and Fabulous team at BMW Tenafly Jason Lee was wonderful he helping me create my beautiful new 5 series. He addressed every detail and concern I had and had incredible patience. Ricki Shamen was a pure delight she painlessly executed the ordering of my car and kept me posted from production line to arrival day. Finance Director Landon Greer was very gracious and exceptionally efficient. And Kristie Coppola was truly brilliant and so personable when explaining all the new features and how they work. And can't forget Gem Camorongan who is always there for me and makes my service appointments a pleasure. I have never had a better car experience and hope to have many more. I would highly recommend BMW of Tenafly to anyone who is looking for a great dealership that provides OUTSTANDING customer service!! More

A pleasant experience! I worked with Angelo for my new BMW X3 and he was attentive to my needs and didn't try to oversell beyond what I was looking for. He knew when to reac I worked with Angelo for my new BMW X3 and he was attentive to my needs and didn't try to oversell beyond what I was looking for. He knew when to reach out to the manager and didn't waste my time by stalling and he was willing to work with me to make the deal work. I had received an offer a month ago and it was lower than what Angelo was originally quoting but he worked with Jason, who was the sales manager, to honor the original quote and also pushed through to make sure I can get the best value for my trade-in-car, X1. When I got to the finance team to sign the papers, I expected additional sales of the various programs that BMW offers (tire wheel program, protection programs, etc.) but Landon, finance associate, went through the information and recommended only if I needed it. My previous experience with a different BMW dealership was that the finance guy made up every possible scenario to sell these protection products but Landon simply ran through the information so I can make informed judgment. I will certainly return back to Tenafly BMW for my next BMW and recommend this dealership for their outstanding customer service. More

"A PLEASANT EXPERIENCE" The sales team at BMW Tenafly consisted of Manny Ferreira, Vincent Joseph, and Stephen Hourican who provided excellent customer satisfaction during th The sales team at BMW Tenafly consisted of Manny Ferreira, Vincent Joseph, and Stephen Hourican who provided excellent customer satisfaction during the purchase of my new vehicle. Every detail was addressed and well communicated making the process extremely enjoyable. The Finance Director Ricky Wan was very personable and extremely efficient. Kristie Coppola provided a thorough explanation of the vehicle's features and operations. I have been servicing my cars at BMW of Tenafly for 12 years and have always been extremely satisfied with all aspects of the operation under the leadership of John Viola the Service Director. I would highly recommend BMW of Tenafly to others in search of a great dealership that provides outstanding customer service!! More

A wonderful experience Good morning Euna , Thank you for the Reminder. We're trying to see if it stops raining. It's raining in Staten Island. I just want to thank you once Good morning Euna , Thank you for the Reminder. We're trying to see if it stops raining. It's raining in Staten Island. I just want to thank you once again for making my car buying experience pleasant. I've purchase a few vehicles over the years but I must say I've only had 2 really pleasant experiences. One was My 04 Touareg, And Now my BMW GT. Thank you so much!! Euna your the best at what you do. You made us feel like family. 💛 Acietta More