BMW of Tenafly

My experience with my salesperson, Marlend, and his financial manager, Derrick, was fantastic. They were fair, professional and very pleasant to work with throughout the process. And I love my new car! financial manager, Derrick, was fantastic. They were fair, professional and very pleasant to work with throughout the process. And I love my new car! I will definitely return to BMW of Tenafly in the future. More

I recently had the pleasure of purchasing a car from BMW of Tenafly, and I must say, the experience was nothing short of exceptional. From the moment I walked in, I felt welcomed and valued as a customer. of Tenafly, and I must say, the experience was nothing short of exceptional. From the moment I walked in, I felt welcomed and valued as a customer. Marlend, the Client Advisor, was incredibly knowledgeable and patient. He took the time to understand my needs and preferences, making sure to guide me through the selection process with transparency and professionalism. His expertise and friendly demeanor made the entire process enjoyable and stress-free. Stephen, the Manager, was also fantastic. He worked diligently to ensure that all my concerns were addressed and that I received the best possible deal. His efforts to accommodate my budget and preferences were genuinely appreciated, and it was clear that customer satisfaction is a top priority for him. The overall atmosphere at the dealership was very welcoming, with a team that's committed to providing excellent service. I left feeling confident in my purchase, supported by a team that cares about their clients. Thank you, Marlend and Stephen, for such a positive experience. I highly recommend this dealership to anyone looking for a hassle-free car buying experience backed by a knowledgeable and compassionate team. More

The problem of this place is the mechanics and the management. I have a feeling that they would select/recommend expensive repairs but pay less attention to the issues which bring the car to the serv management. I have a feeling that they would select/recommend expensive repairs but pay less attention to the issues which bring the car to the service center. everytime to fix something, the problem shall occur shortly after and then new issues come up. I start to suspect this is a tactic they use to keep you there for endless service. More

Marlend is great to work with, coming there for years! Great and friendly service! I highly recommend coming to tenafly bmw! Great and friendly service! I highly recommend coming to tenafly bmw! More

Whatever you do, do not buy from BMW of Tenafly. They sold me a vehicle that they knew was defective and now will not fix it. I spoke with the service manager, Sabier Batista, many times, and all I They sold me a vehicle that they knew was defective and now will not fix it. I spoke with the service manager, Sabier Batista, many times, and all I heard were lies. Ricki Shamen sold me the car and never mentioned the defect. Go figure, she disappeared during this whole process. The manager, Brock Sanders, also never responds. More

I love this dealership, only place I'd ever buy my car and I live 60 miles away. I bought my first M3 in 2022 when I lived next to Tenafly and the whole experience was amazing and by far the best dealersh and I live 60 miles away. I bought my first M3 in 2022 when I lived next to Tenafly and the whole experience was amazing and by far the best dealership I've ever dealt with in 20 plus years of driving. So when looking for a new M4cs I called Tenafly first, now 60 miles away, and once again they exceeded all my expectations and delivered once again. I couldn't recommend BMW of Tenafly any more, dealing with Marlend, Stephen, and Landon was an absolute pleasure and look forward to doing business with them again regardless of how far away I live, lol. More

It is easy to work with Marlend. He is very helpful, honest and straight forward. The dealership, BMW of Tenafly, is well-organized. I make an appointment with them and they are w He is very helpful, honest and straight forward. The dealership, BMW of Tenafly, is well-organized. I make an appointment with them and they are well prepared and ready to take care of my needs as soon as I arrive. I would recommend them to anybody. More

BMW Tenafly offers the best service for sales, service and repairs. Marlend Kaceli provided an excellent customer service experience for me, with leasing and financing my vehicle. He was knowledgeable and and repairs. Marlend Kaceli provided an excellent customer service experience for me, with leasing and financing my vehicle. He was knowledgeable and very helpful with guiding me through the process. BMW Tenafly staff is friendly and attentive, they make sure you're concerns are addressed and you leave feeling great! More

Very friendly and thorough. I’ve leased many vehicles from this dealership. Good prompt service I’ve leased many vehicles from this dealership. Good prompt service More

I loved going to this dealership to find my replacement BMW. Marlend Kaceli was the best salesman who supported me throughout my buying process. I never felt pressured or uncomfortable during the process. BMW. Marlend Kaceli was the best salesman who supported me throughout my buying process. I never felt pressured or uncomfortable during the process. He was extremely nice, personable and had my best interest in mind. I had terrible experiences before and I would always want to buy a car through Marlend and BMW of Tenafly. Can't say enough good things! More