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BMW of Tenafly

Tenafly, NJ

4.9
1,136 Reviews
BMW of Tenafly is a premier BMW Dealer in NJ. Call our friendly staff today to get details on any vehicle, learn about our latest BMW Specials, take a test drive, discuss your trade-in or even talk financing on your next vehicle. BMW of Tenafly also offers a state-of-the-art service facility that offers the quality and care your BMW deserves. You can even schedule an appointment online in a few simple clicks. Also, make sure you check out our Certified BMW Parts Department for all of the BMW parts your vehicle will ever need. We are here to help you.
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301 County Rd

Tenafly, NJ

07670

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Showing 1,136 reviews

August 04, 2021

I had a great experience at BMW of Tenafly. I worked with Marlend Kaceli and he provided excellent sales and customer service. I am very happy with my purchase and would highly advise working with Marlend K More

by iaster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlend Kaceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

BMW of Tenafly responded

Hi there, Thank you for telling us about your great experience. We are delighted that you encountered excellent service. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing BMW of Tenafly and we hope to continue to assist with all of your future automotive needs.

August 02, 2021

After seeing some of the best reviews of any BMW dealer in the area, I made Tenafly my first visit to look at a BMW 330 sedan. Normally, I scope out two or three dealerships before making a decision on a c More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricki Shamen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

BMW of Tenafly responded

Pete, thank you for the positive review and rating! We are happy to know that you had a good car-buying experience with our Sales and Finance Departments at BMW of Tenafly and to know that our team provided good customer service. Enjoy your BMW!

July 31, 2021

I truly enjoyed my experience at BMW of Tenafly. The customer service is excellent. I worked with Marlend Kaceli and he was very attentive and accommodating. Everyone who helped me with my purchase made More

by staceyt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlend Kaceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Mohammed
Aug 01, 2021 -

BMW of Tenafly responded

Congratulations on your vehicle and thank you for working with our Sales Team at BMW of Tenafly for your purchase.

July 30, 2021

I’ve been coming to BMW of tenafly for many years. It just keeps getting better and better. Working with Stella was a pleasure she worked very hard. More

by KARDAS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gem Camorongan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Mohammed, Stella Kumsung Oh
Jul 31, 2021 -

BMW of Tenafly responded

Thank you for choosing BMW of Tenafly as your go-to dealership. We are happy to know that our team has provided you with many pleasant experiences throughout the years. We look forward to your next visit.

July 27, 2021

Great professional and friendly service. No pressure and informative. Will definitely be doing more business in the future when electric vehicles are available. Appreciate the car is always cleaned and wash More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Viole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stella Kumsung Oh
Jul 27, 2021 -

BMW of Tenafly responded

Thank you for the great review, Eric! We are so pleased to learn that your experience with BMW of Tenafly went above and beyond your expectations. We appreciate your kind words and we hope to work with you again in the future.

July 26, 2021

Stella was incredibly professional, knowledgeable and friendly. She was so patient and took the time to ensure I got into the right car for me. More

by Acufitpro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stella Kumsung Oh
Jul 27, 2021 -

BMW of Tenafly responded

Hi- I will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time Stella will be glad to assist, as always!

July 25, 2021

Stella Kumsung is an amazing sales person. She went above and beyond to get us into a new lease with BMW. She was very persistent. Keep calling us and giving us new options until we went back and end up driv More

by jussaragabriel22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stella Kumsung Oh
Jul 26, 2021 -

BMW of Tenafly responded

Hi- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a positive review. We are glad to hear Stella went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new BMW X3! We truly appreciate your positive feedback, and we are looking forward to working with you again at BMW of Tenafly.

Jul 26, 2021 -

jussaragabriel22 responded

Thank you!

July 09, 2021

Ricki Shamen is amazing, she did it in less than 4 hours! She is very professional and nice, we drove home a new leased BMW on 1st trip from Queens, NY. Would definitely get my next BMW from her again! More

by gtr668
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricki Shamen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

BMW of Tenafly responded

Thank you for taking the time to leave a review for us at BMW of Tenafly! We're happy we could meet your expectations and we hope to see you again soon!

July 02, 2021

BMW tenafly has no loyalty to their costumers. Was returning a lease and getting a new car. Paid a much higher down payment than I wanted to and a much higher monthly price. Whatever I heard about dea More

by wallacee126
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Hourican
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

BMW of Tenafly responded

Hello, Thank you for taking the time to share your feedback regarding the return of your lease and the purchase of a new one. We would like to connect to address any items billed for. Please contact us directly at your convenience. Honda of Tenafly Customer Service Team

June 30, 2021

Marlend Kaceli makes buying a car a breeze. He is available at all hours and incredibly responsive. I live in East Hampton and gladly drive 3 hours to buy my cars from him. More

by Jeremy Kudon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlend Kaceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

BMW of Tenafly responded

We're pleased to learn that our staff went above and beyond for you! We hope you continue to choose BMW of Tenafly for all your automotive needs! Take care!

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