BMW of Tenafly

I have done business with this dealership before, and I was most impressed with Mikhail 'Mike'. We were able to work out a great deal (BMW of Tenafly always does), and he was most pleasant to deal with. was most impressed with Mikhail 'Mike'. We were able to work out a great deal (BMW of Tenafly always does), and he was most pleasant to deal with. He is on top of EVERYTHING. By that I mean he responded to all of my e-mails and phone calls in a prompt and courteous manner. He even dealt with my insurance agent directly making sure the process to have the car insured went smoothly. And when I couldn't get a ride to the dealership, he picked me up at my door. Now that is service! I have brought many referrals to BMW of Tenafly, and I will continue to do so. The Sales, Service and Management departments have treated me like an invaluable customer. Not to mention the favorable deals I have gotten from there. More

Mikhail Lyubimov is a great salesperson, a really knowledgeable professional. His work ethics are superb. His honest and very straight forward answers are invaluable and help quickly to make a right knowledgeable professional. His work ethics are superb. His honest and very straight forward answers are invaluable and help quickly to make a right decision and complete a deal with a great pleasure. The entire buying process becomes a fun instead of being a "torture". What is really important is that Mikhail continues to be very responsive and provides all necessary assistance after sale has been completed. It was a pleasure working with him and I would recommend him to others. Gary Liberman More

They are excellent and provide quality service. Sales people are knowledgeable. Dealership is neat and clean. They don't rush you out and answer all questions. They explored all possible finance options people are knowledgeable. Dealership is neat and clean. They don't rush you out and answer all questions. They explored all possible finance options before I bought my car in order to give me the best deal More

I bought my first BMW at this dealership and worked with Mikhail Lyubimov. He is one of the best sales consultants i have ever worked with and I would recomend him anytime to anyone. This dealership also ha Mikhail Lyubimov. He is one of the best sales consultants i have ever worked with and I would recomend him anytime to anyone. This dealership also has nice management staff, very nice showroom and huge stock of cars. Give this dealer a try if you are looking for a pleasant experience buying the vehicle. More

Walter was so knowledgeable and friendly, there was never a PRESSURE to make a deal immediately, which made me feel more comfortable. I had leased my last BMW from Park Ave and the differance was night and d a PRESSURE to make a deal immediately, which made me feel more comfortable. I had leased my last BMW from Park Ave and the differance was night and day! the drive was alittle further , but was well worth the trip. More

Customer service is too much bad. Upon asking him about service, he lied to me. When I complained of his attitude, he sneered me and my wife. So My wife wanted to get a manager phone number and the other c service, he lied to me. When I complained of his attitude, he sneered me and my wife. So My wife wanted to get a manager phone number and the other complaint phone number, he told my wife that he couldn't give any phone numbers and whenever she wants to complain about him, she has to visit him in person. He did not give me any documents for my loaner car. So, I requested documents for my loaner car and then finally I could have it. It is so hard to get any documents from that dealer. Too a horrible day and dealer!! More

Working with Michael Lyubimov was a pleasure. From my initial contact with BMW of Tenafly (via the web) Michael patiently answered all my questions along the way and went out if his way to keep me inform initial contact with BMW of Tenafly (via the web) Michael patiently answered all my questions along the way and went out if his way to keep me informed of the status of the 335d car as it was built to order. I am thoroughly enjoying the 'ultimate driving experience' in my new car and would not hesitate to recommend Michael Lyubimov and BMW of Tenafly. More

Looking for an 07 328xi. They had one advertised at a lower price (they say because it was not a cpo). I traveled from Ct to Tenafly to see this vehicle, they told me that they had a lot of other great d lower price (they say because it was not a cpo). I traveled from Ct to Tenafly to see this vehicle, they told me that they had a lot of other great deals because it was the last day of the month. When I got there I'm told that the car was sold, then that it was available, and then again that it was sold. I did not see anything else comparable in value as the vehicle that was advertised. What they did is pull a bait and switch on me. You are warned stay away from this dealer. More

I walked into the dealership to talk about purchasing a new X6 at the end of my current lease. I was greeted by the receptionist and I told her I did not have an appointment but I wanted to talk to someon new X6 at the end of my current lease. I was greeted by the receptionist and I told her I did not have an appointment but I wanted to talk to someone. She called several sales people who were at their cubicles and visible. All of them declined to come to the front or to talk to me about the purchase. After ten minutes of her trying to get someone I told her that it was okay that I can go to another dealership. They have no customer service and were very unwelcoming. More

This dealer has a habit of listing vehicles on eBay as "No Reserve" auctions, only to cancel the sale when they feel like the vehicle's winning bid is too low. Total BS! Total lack of integrity. Should "No Reserve" auctions, only to cancel the sale when they feel like the vehicle's winning bid is too low. Total BS! Total lack of integrity. Should be stripped of BMW dealership. in my case, they canceled the sale, claiming the vehicle was already sold. I called, gave them the VIN, and Shawn (a sales rep) stated the vehicle is still available for sale at $8,495!! More